New Execution Management System Lifts Barriers to Execution Capacity to Maximize Business Performance
Today, Celonis unveiled the industry’s first Execution Management System (EMS). The new Celonis EMS is designed to eliminate system complexity, the number one capacity killer in business.
All enterprises, large and small, run their core processes and operations through a complex mix of hundreds, and sometimes thousands of individual systems. The complexity of this rigid and fragmented system environment traps execution capacity, which hampers business performance.
The Celonis Execution Management System sits on top of processes and systems and unlocks capacity in real time. It leverages the market leading Celonis process mining core to draw data from underlying systems and identify and measure capacity barriers. The new Celonis EMS system then provides the best-in-class knowledge, actions, and automations to systematically remove these constraints.
Companies using the Celonis Execution Management System are constantly identifying and unlocking more capacity in their business. In finance and administration, the average touchless invoice rate is only 27%, where Celonis EMS customers often achieve 90%. In the supply chain, the average on-time delivery rate is only at 43% while Celonis EMS customers can achieve more than 95%. In customer service, the average Net Promoter Score is 32, compared to a score that is more than double for Celonis EMS customers who regularly achieved scores of more than 70.
“We are experiencing our generation’s version of the industrial revolution, where every process and business function is being refactored to compete and execute in this new world,” said Alex Rinke, co-CEO and co-founder of Celonis. “However, executives in even the best run businesses still struggle with removing system barriers, and that’s why we delivered our new Celonis Execution Management System.”
“For the last ten years, Celonis’ leading process mining core has enabled customers to find and fix process problems,” said Rinke. “The Celonis EMS enables customers to take the next step to unlock execution capacity in every facet of their business. We are blown away that Celonis customers are regularly seeing performance gains that result in a 5x return on investment in less than 90 days. We believe the Celonis Execution Management System will redefine how all of our customers manage their business execution.”