WEST PALM BEACH, NEW YORK AND MUNICH, November 4, 2025 - Celonis, a global leader in Process Intelligence, today announced an expanded agreement with Florida Crystals Corporation (FCC), one of the largest fully integrated cane sugar producers in the United States. Celonis will serve as the company’s enterprise platform for AI, automation, and digital transformation.

The expanded agreement marks the next phase of the company’s digital transformation journey. Using Celonis, FCC has realized significant outcomes across its Finance, Procurement, and and Inbound Supply Chain operations, unlocking millions in working capital.

The Celonis platform enables FCC to:

  • Orchestrate how work moves across systems, teams, and technologies.
  • Surface Process Intelligence insights directly within Microsoft Teams and through AI solutions deployed via Microsoft Copilot.
  • Empower FCC’s team to act on real-time intelligence and close process gaps faster.

This enables the company to accelerate transformation while maintaining enterprise scalability, security, and governance.

“Celonis has completely changed the way we work,” said Kevin Grayling, Chief Information Officer at Florida Crystals Corporation. “By layering Process Intelligence into our core systems, we’ve eliminated manual rework, enabled smarter decisions, and scaled automation across multiple functions. This has become the backbone of how we understand and improve the way work flows through our organization.”

“Florida Crystals is showing what it means to build an intelligent enterprise on a foundation of Process Intelligence,” said Alex Rinke, co-CEO and co-Founder of Celonis. “With that common language across systems, people, and AI, they are transforming how their business runs and continuously improving its performance.”

As part of the expanded agreement, Celonis and FCC are co-creating a purpose-built application for Asset Reliability, focused on improving Overall Equipment Effectiveness (OEE), asset utilization, and availability. The solution uses Process Intelligence to help identify and address the root causes of equipment downtime and inefficiency.

Celonis will also power FCC’s AI Lighthouse Program, a strategic initiative that applies Process Intelligence to drive capital discipline, supply chain resilience, and sustainability outcomes. The program includes many identified AI use cases, with early pilots in intelligent invoice processing, predictive maintenance, and automated order management, and lays the groundwork for its enterprise-wide AI strategy.