2025 Process Optimization Reports

AI edition

AI's potential is massive. But its ROI is all too often MIA. Discover what leaders around the world are doing to give AI what it needs to succeed, and how you can get started doing the same.

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AI ambition & angst: the global view

AI has promised to change, well, everything. But how are leaders like you preparing the enterprise for all that change? Find out what’s on their minds and agendas, including insight like:

  • 81% say AI will be used to directly improve business processes in the next year.
  • 89% say it’s crucial AI has the context of how the business runs to be effectively deployed.
  • The majority (58%) are concerned the current state of their processes may limit AI’s effectiveness.
  • 91% say process optimization can deliver bottom, top, and green-line value.
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