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Celonis Services

Customer Value Architects

Spearheading business breakthroughs for our customers

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Meet your Celonis Customer Value Architect

What is a CVA?
A Customer Value Architect (CVA) works with customers to drive measurable business value and accelerate adoption. A CVA acts as an extension of your internal team to help drive change and realize savings and business impact.

Overcome Challenges
Improving processes is the first step to help you - our customer - capture a much bigger opportunity to increase and maximize the execution capacity of your entire business. The problem is that most companies are not running at their maximum potential. The evidence is everywhere.

How do I...

1. How do I

Value Realization

Realize value on a continuous basis, beyond initial “quick wins”?

2. How do I

Adoption

Drive adoption across my entire organization?

3. How do I

Change Management

Accelerate value by preparing the organization for change?

4. How do I

Enablement

Get the help I need to successfully execute on improvement opportunities?

Engage an Expert: What CVAs Provide

Experience

Management Consulting and Process Improvement Experience

Value

Strong analytical skills to analyze business problems, build business case models, and execute solutions

Adoption

Strong communication skills to advocate change management and facilitate workshops with large groups of users

Product

A holistic knowledge in Celonis product features to analyze a process, rapidly pin point improvement opportunities and resolve execution gaps

How CVAs support you

Customer Value

  • Value Identification Workshops

  • Prioritized List of Improvement Opportunities

  • Quantified Business Cases

  • Action Plans and Work Packages

  • Enhancements/Solutions Implemented

  • Value Realization Tracker

  • Success Stories

Adoption

  • User Rollout Plan

  • User Enablement and Training Plan

  • Governance Structure Models and CoE Support

  • Change Management Plan

  • Role Specific Training Workshops

  • Adoption and Usage Tracker

Frame

$15M of opportunities identified in 3 weeks to improve working capital and reduce spend for O2C process

Realize

79% Reduction in hundreds of thousands of Manual Invoice Changes in 1 month for an AP process

Sustain

Path to Value: Embedded Celonis into the continuous improvement methodology for a manufacturing company

Subscribe today!

We offer a flexible subscription model to best support you.

Resource Engagement

1 - 5 Days / Week

Contract Duration

3, 6, 9, 12 months

Location

Onsite or Remote

Ready to learn more about CVAs?

Get in touch with our team. We’re ready to chat when you are.

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