Uncover gaps. Optimize processes. Deliver member value.

Healthcare Payors use Celonis Process Intelligence to:

Reduce wait times and minimize follow-up calls or escalations from members

Accelerate enrollment for new members and disenrollment for former members

Streamline processes and workflows across multiple member communication channels

Minimize multiple touches and rework to improve claims processing time and accuracy

Intelligently assign claims for review based on complexity, age, amount, and type

Adhere to prompt payment laws and reduce late payment interest

Optimize premium billing and collection processes across all lines of business

Streamline payment processes to providers and vendors

Ensure all financial activities and reporting comply with federal, state, and local regulations