Connect your enterprise with Process Intelligence
Analyze & Measure
Investigate processes across functions
Create a digital twin of your business that shows how your processes work and how they relate to each other across functional and team silos.
Analyze processes with precision
Validate and visualize processes with Process Explorer, which shows how objects and events in your system interact. By integrating your KPIs and enabling custom analyses with Celonis Studio, Celonis helps you quickly build a business case for change backed by your data.
Lead change with AI-driven insights
Use AI to detect patterns - identify what’s helping or hurting your target KPIs using Insights Explorer, and get targeted insights efficiently with co-pilots.
Manage & Deploy
Make governance effective with AI
Create a full enterprise map of your organization with the AI-powered Process Designer, showing everything from your teams, to the systems your processes touch, to the policies that govern each step.
Lead change with best-in-class enablement
Make process journeys easy to understand with Process Navigator, equipping employees with a personalized repository of processes in their operational context.
Manage risk effectively at scale
Overlay your designed process across actual process execution to identify which deviations increase risk and act on them fast with the Process Adherence Manager.
Improve
Drive more effective, intelligent automation
Realize new automation opportunities, execute actions, and trigger 3rd party automations based on Celonis process insights.
Free up teams with AI Agents & Assistants
Deploy AI Agents powered by Process Intelligence and accelerate your intelligent process automation journey.
Orchestrate complex processes efficiently
Design and orchestrate multi-step processes with real-time data and intelligent business rules, connecting humans, actions, systems, and AI Agents.
Frequently Asked Questions
What is the goal of process excellence?
Process excellence has the goal of making business operations run as efficiently and consistently as possible. This is achieved by reducing bottlenecks, workarounds, and other deviations to standard processes. Technologies like process mining and Celonis Process Intelligence are essential for spotting these optimization opportunities.
What is the difference between process improvement and process excellence?
Process improvement describes the changes that make business operations run more efficiently. Process excellence is the best-practice standard of continuous improvement in a business through efficiency, visibility, and culture. As an example, a business might use process mining to improve how their processes run, ultimately achieving process excellence.
How do you measure process excellence?
Process excellence metrics vary depending on the goals of a given process, or of the business at large. That said, process excellence is typically measured through KPIs that relate to efficiency, productivity, accuracy, speed, visibility, security, and compliance. Process excellence could also be determined by consistency, standardization, and the user experience for employees and customers.
What are the common obstacles to achieving process excellence?
The lack of process visibility is one of the most common obstacles to achieving process excellence. This is because it’s impossible to take action when you cannot see where siloes, bottlenecks, and poor collaboration are having the most impact. Legacy technologies and a resistance to change are also common obstacles.
