Finance and Shared Services

Take action with less risk, more reward.

Get the Finance Starter Guide

Read the 2025 SSON Report

The business needs you to adapt for the ‘now’ and the ‘next.’ But to do it all, you need to understand how your business really runs. Say hi to Process Intelligence, the connective tissue for business.

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Score

Quarter-on-quarter cash flow, cost, and productivity goals

Speed

Towards low risk, high reward transformation

Create

Value in as little as four weeks

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Make decisions and take action with less risk, more reward.

Making the right decisions rests on knowing how your business runs. Combining process mining, AI, and business context, Process Intelligence connects you to your processes, your teams to each other, and AI to your business. So that you can generate wins now to power sustainable growth next.

The numbers speak for themselves.

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$35M

Annualized working capital improvement

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€66M

Saved by optimizing P2P steps

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30%

Reduction in throughput time

Meet Process Intelligence for Finance and Shared Services Centers

The connective tissue of your enterprise

Check out our Demo Library

Improve cash flow

Accelerate collections

Streamline and prioritize collections based on data-driven insights with AI.

Shorten dispute cycle times

Accelerate dispute discovery through data-driven identification of likely disputes.

Harmonize payment terms

Make purchases with the most favorable payment terms and ensure optimal payment time.

Reduce costs

Prevent duplicate payments
Find, flag, and resolve potential duplicates in real-time using AI.

Combat excess spend
Eliminate contract leakage and analyze spend.

Minimize bad debt
Reduce bad debt by using real-time, data-driven credit limits to assess credit risk.

Drive touchless invoices
Remove avoidable and redundant activities to streamline invoice processing.

Increase productivity

Improve first-time-right rate

Detect PO discrepancies by comparing PO data with PR and master data.

Cut AP throughput time

Streamline common actions – like GR follow up – that delay invoice processes.

Reduce PR-PO discrepancies

Simplify procurement & detect discrepancies by match-making with master data.

Enhance service levels

Drive consistent contract usage
Identify PRs without contracts and automatically apply the appropriate contract.

Boost on-time payment
Prioritize open invoices across all of your systems to quickly resolve payment blocks.

Improve DSO & DPO
Ensure timely collections and payments in full, identify and solve disputes, and simplify tracking & reporting

Learn how to realise value across business use cases.

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Accounts Payable
Improve your on-time payment rates and Days Payable Outstanding (DPO) metrics with our ready-to-use AP apps. Increase AP productivity and automation with Process Intelligence and AI.
Accounts Receivable
Improve your free cash flow and Days Sales Outstanding (DSO) metrics with our ready-to-use AR apps. Automate common activities such as dunning outreach, dispute coding or credit approvals with Process Intelligence and AI.
Procurement
Control spend under management and improve your working capital with our ready-to-use Procurement apps. Prevent contract leakage and derive operational efficiencies by automating actions with Process Intelligence and AI.

Ready to learn more?

Get the latest insights about Finance and Shared Services Centers here:

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Process Optimization Report 2025 Finance edition | Celonis

400 Finance and Shared Services professionals are taking a lead in process improvement and unlocking value opportunities across the enterprise. Discover how.

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SSON 2025 Shared Services & Outsourcing Report | Celonis

The 2025 SSON global market report is here! Get the latest SSC trends, expert insights, and tools for optimal process performance. Download it now from Celonis!

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See it with Celonis Demo Series | Finance & Shared Services Transformation

Celonis’ Process Intelligence Finance & Shared Services demos live and on-demand. Learn how to make your AP, AR and Procurement process work better.

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Frequently Asked Questions

How do you increase productivity in accounts payable?
Increasing productivity in accounts payable starts by identifying where bottlenecks, rework, or delays are happening. This is where Celonis Process Intelligence can help. Celonis lets you identify where these things are happening — and why — so you can make precise decisions about how to increase productivity and impact KPIs like first-time-right rate, throughput time, and, ultimately, days payable outstanding.
How can shared services be improved with Process Intelligence?
With a Process Intelligence platform like Celonis, you gain visibility over your processes so you can automatically identify opportunities for enhancing cash flow, reducing costs, and automating recurring activities. You can then also drive continuous improvement in shared services more easily.
What is process mining in Global Business Services (GBS)?
Process mining can help standardize and streamline operations and processes in Global Business Services (GBS) and Shared Services Centers. Celonis Process Intelligence, with process mining built in, gives you end-to-end visibility so you can see inconsistencies, deviations, and non-compliant processes. You can also improve cash flow, reduce costs, boost productivity, and enhance service levels by removing redundant activities and speeding up work with automation.
How do you implement a shared services model?
Implementing a shared services model involves consolidating business functions into a single entity that supports the rest of the organization. To achieve that successfully, you need to ensure key stakeholder buy-in and create an effective change management plan. Celonis Process Intelligence provides end-to-end visibility so you gain a clear, objective overview of all the processes to be managed by your Shared Services Center.
Why is digital finance transformation important?
Digital transformation in finance departments creates a robust and resilient business by improving cash flow, reducing operating costs, and accelerating productivity. Celonis Process Intelligence provides total, objective visibility over a company’s processes, which allows teams to make precise decisions that accelerate and de-risk digital finance transformations.
What is the best approach to finance transformation?
The approach to finance transformation varies for every company but generally is about finding what isn’t working well and improving it to create value. Most finance departments need to speed up their transformation initiatives, while also hitting quarter-on-quarter cash flow, cost, and productivity goals. An effective approach to finance transformation is for a company to start by getting an in-depth understanding of how their processes run so they can make them more effective. Celonis Process Intelligence helps do this by providing visibility of processes and the ability to make effective changes to them for the good of finance transformation.