Key Insights for Shared Services Centers from SSON’s 2021 Process Excellence Market Report

Here’s the cold, hard shared services truth: you need to fix your processes to save your company millions. The good news: process mining helps organizations unlock the insights and actions needed to create value and drive innovation. 

The SSON Process Excellence Market Report highlights what Shared Services Centers and Global Business Services organizations should prioritize to keep up with increasing expectations. 

Looking to grow up the maturity curve and move from a cost center to value creator? Read the report now and discover how to: 

• Cut operational cost by finding and fixing the inefficiencies in your processes

• Optimize productivity by eliminating process gaps in day-to-day operations

• Add corporate value by achieving shorter processing times, higher efficiency, and improved customer experiences