How Koch Industries Is Streamlining Its Service Desk Using Celonis

Koch Industries has significantly increased its performance on ServiceNow and highly reduced associated costs. In 2018, the Shared Service Department (KBS - Koch Business Solutions) went live with their first Celonis “ITSM - Incident Management” and “P2P - Purchase-to-Pay” processes to streamline about 3 million tickets annually. The results until today have been outstanding!

Celonis Social Media Sharing Image
Play video Triangle Created with Sketch.
Close

Insights to inbox - Monthly newsletter

We've received your submission
Please fill in all the fields

By submitting this form, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Policy

Sign Up Free

Watch a Webinar

Explore product
Trust center
Legal
Disclaimer
Privacy Policy
Privacy Settings
Terms and Conditions
Dear visitor, you're using an outdated browser. Parts of this website will not work correctly. For a better experience, update or change your browser.