In today’s digital enterprise, everything leaves a data trail. At the German manufacturing equipment supplier VON ARDENNE, this includes information from the ordering process during procurement, to material, machines and personnel required for production, right up to sales and ongoing service.
Within this data VON ARDENNE found the key to creating operational efficiency in every business process, enabling it to improve margins, business agility and customer service.
As a leading supplier of high-tech coating systems used in architectural and automotive glass, solar-thermal power plants, and touchscreen displays, quality and efficiency in every process at VON ARDENNE is critical. When producing coatings that can be between one nanometer and a few micrometers thin, there’s absolutely no room for error. This is why VON ARDENNE turned to Celonis Process Mining for real time visibility into its operations.
During a SAP implementation to consolidate what had been a very heterogeneous system landscape, VON ARDENNE first came across the possibilities of process mining and quickly realized the visibility it could provide into data-driven operations. By combining data from different systems and analyzing processes automatically and end-to-end, VON ARDENNE saw how Celonis can provide unrivalled insight into the way processes are actually occurring while uncovering weak points and hidden cost drivers.