Privacy first!

Organisation

Privacy Information Management System

Celonis has implemented a holistic management system to ensure that all personal data is processed in compliance with applicable regulatory requirements and internal policies.

Data Protection & Privacy Team

A dedicated team monitors, maintains and updates the Celonis privacy program in close coordination with the external data protection officer of Celonis SE.

Employee Training & Awareness Measures

All Celonis employees are required to undergo mandatory annual training on data privacy. This training is supplemented by contractual obligations and individual awareness measures.

Supplier Lifecycle Management

Extensive assessment of new suppliers prior to onboarding, along with regular audits thereafter, ensures that suppliers are retained only if they meet our high standards for processing personal data.

Continuous Improvement Process

Continuous self-assessments in the form of internal audits and process reviews ensure the sustainable implementation and continuous improvement of our privacy efforts.

Privacy by Design

Lawfulness, Fairness & Transparency

The Celonis Platform helps you to process personal data lawfully, fairly and in a transparent manner in relation to the data subject.

Purpose Limitation

The Celonis Platform supports the need to collect personal data only for a specific, explicit and legitimate purpose, and to retain such data only for as long as is necessary to fulfill such purpose.

Data Minimization

In order to visualize as-is processes within the Celonis Platform, there is no inherent need to process user information or personal data. The depth of the analyses can be readily adjusted within the data provision, and your ability to configure the analyses (limiting the data procession by privacy by default with configuration at set up possibilities) helps you to minimize the use of personal data within the Celonis Platform.

Accuracy & Accountability

Through repeated synchronization with your Source System, we make it easy to keep all personal data accurate and up-to-date in your systems. The set-up and configuration of the Celonis Platform supports your efforts to be fully accountable for the use of personal data within the Celonis Platform.

Storage Limitation

Once personal data are no longer required to operate analyses within the Celonis Platform (including in the event of termination of your subscription) you can request the deletion of all personal data within the EMS, which is also subject to a set of defined deletion rules. Additionally, you have the ability to delete all data within your account at any time upon request to Celonis

Integrity & Confidentiality

Industry best-practice security mechanisms ensure that all data processed within the Celonis Platform is safeguarded. Please refer to our dedicated webpage on Information Security.