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Process Mining Story Innogy

By Julian T. Baumann

Innogy is a leading European energy company striving for a more innovative use of energy and a higher quality of life through sustainable living. Thanks to Celonis Process Mining, Innogy can now fully visualize its actual processes and understand root causes and interrelations in the process data. The application of Celonis delivers great results: Faster, better processes and more satisfied customers in e.g. Go live process and customer service. A revolution in process analytics and optimization, which has changed the day-to-day business of various departments.

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