Process automation is critical to digital transformation. The problem: which processes to automate? Most organizations don’t fully understand their own processes and nearly 40% of business and technology decision makers admit they suffer through manual routing and process gaps. Join guest speaker Rob Koplowitz as he discusses how to leverage process mining to discover and prioritize automation efforts.
Process mining technology helps organizations gain a better understanding of their customer journey
Organizations discover where they can optimize processes for cost reduction, error handling, or compliance usinf process mining insights
The inherent objectivity of process mining fosters clarity and consensus for collaboration that shapes the ideal customer journey