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Analyst Webinar Forrester: Operationalizing Process Change in Your Customer Journey

By Celonis

Forrester found 73% of global companies surveyed plan to increase customer journey mapping to define process goals. The problem? Most organizations have little or no grasp of the processes supporting customer experience. Process mining technology can help identify roadblocks, streamline processes, prioritize automation efforts and aid in the digital transformation initiatives that best support customers.

Guest Speaker, Rob Koplowitz, VP, Principal Analyst at Forresters and Anthony Deighton, CMO at Celonis will guide you through the webinar and show firsthand how to solve these challenges in few clicks!

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About the author
Celonis
Celonis Team
Celonis is the market leader in AI-powered process mining and process excellence software. Its Intelligent Business Cloud empowers companies in every industry to put AI to work in their operations and become a Superfluid Enterprise.

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