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Securing the Happy Flow at AkzoNobel

By Christoph Grossbaier

AkzoNobel is in pursuit of the Happy Flowโ€“the optimized process that ultimately leads to happy customers. In 2017, their Global Business Service purchase-to-pay (P2P) team went live with Celonis Process Mining to streamline their 2.7 million invoices and enhance the 75% of their processes flowing across SAP. The results? A 20% improvement in on-time payment and handling invoices was just the beginning!

Watch the exciting webinar to discover:

  • What were the drivers and goals behind AkzoNobelโ€™s first Celonis Process Mining project?
  • What was the original project scope and how did it expand?
  • How does AkzoNobel use Celonis to monitor flow, zero in on red flag areas, and inspire continuous improvement discussions and projects?
  • What are the details of some of the 20 CI business cases begun due to Celonis Process Mining?
  • How has process mining impacted waste reduction and improved standardization and compliance?
  • How is AkzoNobel using process mining to benchmark different teams and centers?
  • How are teams using Celonis to segregate duties and understand where violations occur?
  • Why is auditing now very interested in the Celonis Process Mining approach?

Hear firsthand from P2P Subject-Matter Expert Nina Krimpen how AkzoNobel is using Celonis Process Mining to achieve their Happy Flow!

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About the author
Christoph Grossbaier
Contributing Writer
Christoph is Senior Director of Demand Generation at Celonis.

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