AkzoNobel is in pursuit of the Happy Flow–the optimized process that ultimately leads to happy customers. In 2017, their Global Business Service purchase-to-pay (P2P) team went live with Celonis Process Mining to streamline their 2.7 million invoices and enhance the 75% of their processes flowing across SAP. The results? A 20% improvement in on-time payment and handling invoices was just the beginning!
Watch the exciting webinar to discover:
What were the drivers and goals behind AkzoNobel’s first Celonis Process Mining project?
What was the original project scope and how did it expand?
How does AkzoNobel use Celonis to monitor flow, zero in on red flag areas, and inspire continuous improvement discussions and projects?
What are the details of some of the 20 CI business cases begun due to Celonis Process Mining?
How has process mining impacted waste reduction and improved standardization and compliance?
How is AkzoNobel using process mining to benchmark different teams and centers?
How are teams using Celonis to segregate duties and understand where violations occur?
Why is auditing now very interested in the Celonis Process Mining approach?
Hear firsthand from P2P Subject-Matter Expert Nina Krimpen how AkzoNobel is using Celonis Process Mining to achieve their Happy Flow!
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About the author
Christoph is Senior Director of Demand Generation at Celonis.
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