Shared service organizations (SSOs) are about to get a digital upgrade. Digitization and automation give SSOs the unique opportunity to expand their scope and provide additional value to businesses. However, according to McKinsey only 25% of the SSOs have started the digital transformation. Thereby problems are often connected to a lack of transparency and prioritization of processes to be transformed.
In this whitepaper, we will provide you with three strategies using big data analytics to identify, prioritize and govern processes to be standardized and automated in order to ultimately turn your shared service organization into a digital powerhouse.
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