Agenda: World Tour North America

Program
October 6th
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Welcome
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Steve Moroski
Steve Moroski,
SVP, Financial Services
Celonis
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Opening Keynote: Master Business Execution with the Celonis Execution Management System
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Alex b/w
Alexander Rinke,
Co-Founder & Co-CEO
Celonis
Bill McDermott
Bill McDermott,
President and CEO
ServiceNow
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Customer Keynote Showcase: Scaling Process Mining and Automation Enterprise-Wide in Financial Services With Wells Fargo
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Following a successful launch, Wells Fargo is now deploying Process Mining across multiple lines of business. Join Annie Simms, FSI Sales Director at Celonis, as she interviews Raj Panisetty, Technology Executive at Wells Fargo, about best practices for deploying Process Mining in the Financial Industries Sector. Hear tips about scaling across the enterprise, aligning with stakeholders, and the journey from process truth to intelligent real-time decision making. Discover with Raj how Process Mining and automation have played a role in Wells Fargo’s process improvement for large value cases and the challenges and successes they’ve seen.

Annie Simms
Annie Simms,
Sales Director, Financial Services
Celonis
Raj-Panisetty Wells-Fargo
Raj Panisetty,
SVP Technology
Wells Fargo
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IBM and Celonis: Accelerate transformation with data-driven execution and intelligent workflows
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As the first Titanium Celonis Partner, IBM is embedding the Celonis Execution Management platform at the core of its services and solutions, while Celonis is adopting Red Hat OpenShift, all to bring customers more value. Join us for a conversation with regional leaders from IBM and Celonis to learn how this strategic partnership benefits customers, brought to life with a real client implementation story.

Miguel Milano
Miguel Milano,
Chief Revenue Officer & Co-Owner
Celonis
Scott Layton
Scott Layton,
VP, Global Leader Finance Transformation
IBM
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Product Session 1: Integrate data that matters for intelligent execution, at the speed of your business
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Data is an infinite source of energy for your enterprise —if you know how to harness it. For it to be truly valuable, it needs to be relevant, accurate, and timely. Discover how the Celonis Execution Management System (EMS) connects and gathers data in real-time, across all your operating systems and desktops, so you can understand how things are happening when they actually happen. Find out how data can help you make informed decisions and take actions when it matters most, in the moment.

Adam Baljevich
Adam Baljevich,
Lead Solution Engineer
Celonis
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Customer Session 1: Process Mining at Morgan Stanley: A How to Guide
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Optimizing business processes is critical to achieving digital transformation goals. And like most financial institutions, Morgan Stanley is determined to find ways of addressing the needs of their customers and employees among changing business landscape. Join Abhi Joglekar, Executive Director at Morgan Stanley, as he walks you through their journey with Celonis from Proof of Concept to value realization. See how they’ve set up a Center of Excellence to enable a seamless transition to process mining and hear their plans for migrating to the Execution Management System (EMS) as they further their firm’s enterprise-wide digital transformation initiative.

Abhishek Joglekar
Abhishek Joglekar,
Executive Director
Morgan Stanley
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Customer Session 2: How Thermo Fisher is Using Celonis to Measure ROI in Order To Cash System Migration
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Thermo Fisher Scientific is reimagining their Order-to-Cash process and modernizing a fragmented system environment with Celonis at the helm. Abhijeet Bhandare is the Vice President of IT at Thermo Fisher's Customer Channels Group, which specializes in delivering the exact products customers and laboratories need right when they need them, often customizing logistics and inventory strategies to do so. In this fireside chat, learn how Thermo Fisher is leveraging Process Mining to understand and control the variants their business entails in order to expedite invoice processing, improve cash flow, and map internal processes against future templates. Learn how Task Mining is used within Order Management, and his plans for a future where Celonis will allow his team to predict and prevent unwanted process variance in real time.

Abhijeet Bhandare
Abhijeet Bhandare,
Vice President Information Technology - Customer Channels Group
Thermo Fisher Scientific
Joe Mitchell
Joe Mitchell,
Vice President of Customer Value, US Northeast
Celonis
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Expert Panel: Titans of Business Execution
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What separates the great companies from the good is the ability to execute. The companies that pull ahead are the ones that execute the most reliable supply chains, the most seamless customer service, and the most efficient finance processes. In this panel, you'll learn from the global authorities on business execution, as they share cutting-edge strategies for using technology to run a truly data-driven business. Hear from the world's Titans of Business Execution. Wil van der Aalst, the "Godfather of Process Mining." Betsy Atkins, entrepreneur, three-time CEO, and digitization and corporate governance expert. And Marc Kerremans, leading analyst from Gartner on business process management as a management discipline and source of technological innovation.

Betsy Atkins
Betsy Atkins,
CEO and Owner
Baja Corp
Alexander Rinke
Alexander Rinke,
Co-CEO and Co-Founder
Celonis
Marc Kerremans
Marc Kerremans,
VP Analyst
Gartner
Wil van der Aalst photo
Prof.dr.ir. Wil van der Aalst,
Chief Scientist
Celonis
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Product Session 2: Gain full process visibility & recommend process improvements
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By having complete, x-ray-like, visibility into your business processes, you can pinpoint inefficiencies, their root causes, and identify exactly what you can do to address them. Learn how the Celonis EMS uses process mining to extract data from your underlying systems and create a real-time, end-to-end visualization of your enterprise processes, so you can get to the bottom of your bottlenecks. Learn how to create an impactful game plan by running simulations of optimization scenarios, and knowing with certainty that your actions will have the intended effect.

Samantha Yip
Samantha Yip,
Sr. Solution Engineer
Celonis
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Partner Session: Partner Session: Enabling a 720 degree customer view to better serve the Financial Services industry, powered by Microsoft
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Over the past year, financial services companies have doubled down on their digital transformation initiatives, knowing it's more important than ever to have a connected experience for their customers. Indivar Khosla, Head of Financial Services at Microsoft, joins us to talk about the four pillars of the digital transformation agenda in Financial Services companies and how the combined power of Microsoft and Celonis can enable end-to-end, customer-centric business value.

Steve Moroski
Steve Moroski,
SVP, Financial Services
Celonis
Indivar Khosla
Indivar Khosla,
Head of Financial Services
Microsoft
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Customer Session 3: How Johnson & Johnson's Services Team Predicts and Prevents SLA Breaches with Celonis
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Learn how the Celonis EMS allows Johnson & Johnson’s Global Services team to improve the overall customer experience, optimize resource utilization, and control costs by shifting from a traditionally historical to a predictive analysis of service-level agreement (SLA) adherence. Marvin Johnson, Senior Director Integrated Service Management, will share how Process Mining and Machine Learning capabilities enable the Service Delivery teams to not only predict future case volumes and SLA adherence overall, but also to proactively assess SLA adherence on a case-by-case basis, enabling them to nip SLA breaches in the bud and deliver an impeccable customer service.

Marvin Johnson JnJ
Marvin Johnson,
Senior Director, Integrated Service Management
Johnson & Johnson
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Product Session 3: Drive actions and execution with timely data and intelligence
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Industry leaders around the globe are leveraging real-time data to intelligently orchestrate actions across their enterprise and maximize business execution with Celonis. Discover the power of Celonis Execution Apps across the Sell-Ship-Collect-Buy-Pay lifecycle. See first hand how they deliver on business outcomes by proactively providing insights and driving automated actions to optimally execute business processes. Explore the Celonis Studio and see how you can build apps, work with automations using Celonis Action Flows, and create interfaces for visual and daily management and custom workflows.

Patrick Lohmann - Celonis
Patrick Lohmann,
Dr. Patrick Lohmann, Lead Solution Engineer
Celonis
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Partner Session: Next Generation Customer Service, Powered by Doculabs
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Join Marty Pavlik, SVP and Celonis Practice Lead, to learn how leading Financial Services firms have transformed their Customer's Experience. Marty will debut the first module of the Doculabs Customer Service Execution Management Solution: Account Change Management. The CX Solution, is just one of a growing suite of applications Doculabs offers Financial Services and Insurers within the Celonis EMS Store.

Marty Pavlik
Marty Pavlik,
Practice Leader
DocuLabs
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Customer Panel: Success with Celonis: Driving Organizational Change and Building a Center of Excellence
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Establishing a Center of Excellence can be a game changer for companies looking to drive organizational change and instigate long-term value creation across their organizations. Join Lars Reinkemeyer and a panel of renowned thought leaders as they discuss what it takes to set up a CoE, key challenges that arise and how to address them, and understanding the different operating models for getting a CoE that is right-sized for your business.

Philipp Grindemann
Philipp Grindemann,
Director Customer Transformation
Celonis
Jennifer Bury
Jennifer Bury,
Sr. Manager Global Data & Analytics
Huntsman
Anne Mollerus
Anne Mollerus,
Business Process Mining Lead
Cargill Inc
Honeywell Zubair Mohammed
Zubair Mohammed,
Director of IT - Process Mining and Analytics
Honeywell
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Special Session: Data-Driven Sustainability Programs with Xerox
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In a world that is moving towards digital, Xerox is making strides to stay at the top of the game with laser-focused and data-driven sustainability programs. With deployment of Celonis across a multitude of lines of business on the horizon, including Finance, ITSM, and HR, they are scanning their processes for efficiency opportunities, collating their findings, and transforming the way they execute. Join Steve Bandrowczak, president and COO of Xerox, and Rob Popovic, Sales Director Northeast at Celonis, for a fireside chat as the two discuss Xerox’s plans with Celonis for creating a sustainable business strategy that everyone will want to copy.

Rob Popovic
Rob Popovic,
Sales Director, Northeast
Celonis
Roundtable - Steve Bandrowczak - photo
Steve Bandrowczak,
President & COO
Xerox
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Special Guest Speaker: Allyson Felix, Olympic Gold Medalist
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Allyson Felix
Allyson Felix,
Olympic Gold Medalist, Track & Field, President and Co-founder of Saysh
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Closing
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Steve Moroski
Steve Moroski,
SVP, Financial Services
Celonis
Program
October 7th
/
Welcome
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Jim Gewargis
Jim Gewargis,
Regional Vice President, Midwest
Celonis
/
Opening Keynote: Master Business Execution with the Celonis Execution Management System
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Alex
Alexander Rinke,
Co-Founder & Co-CEO
Celonis
Bill McDermott
Bill McDermott,
President and CEO
ServiceNow
/
Customer Keynote Showcase: One Year into HP's Celonis Journey: Uncovering $1B in Cash Flow Potential in AP and More
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Companies need data-driven business execution to expedite their paths towards digital transformation. In a year commencing with a takeover bid and culminating in a global pandemic, learn how HP was able to leverage the true power of the Celonis EMS to unlock their processes and bring value to the company. Join Christine Hawkins, Director of Digital and Process Transformation at HP, as she discusses setting up a HP Business Transformation Office, and how Celonis has enabled the team’s success. You’ll hear firsthand how HP found $1B in cash flow opportunities in Accounts Payable, translating to $5M or more in bottom line savings, as well their plans for Audit, Quote-to-Cash, and many other support processes their business runs on. Learn how she won executives over with real-time data and insights into their processes, and why they've quintupled the use of the EMS in their business in just one year.

Natalie Wolf Celonis
Natalie Wolf,
VP, Customer Value
Celonis
Christine Hawkins
Christine Hawkins,
Director Digital and Process Transformation
HP Inc
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Mastering the process of everything you do
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BPM is vital to help businesses move further, faster, so they can keep pace with change. Process can help break old habits and institute newer, faster, more efficient ones. Techniques such as automation allow for an evolution of old systems to new, helping to improve the end-to-end business experience both internally and externally. Accenture makes process the glue that binds human ingenuity and technology together – that ultimately helps you achieve your goals.

Steve Moroski
Steve Moroski,
SVP, Financial Services
Celonis
Joel M. Vander Wheele
Joel Vander Weele,
North American Process Mining Lead
Accenture
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Product Session 1: Integrate data that matters for intelligent execution, at the speed of your business
Sessions Details
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Data is an infinite source of energy for your enterprise —if you know how to harness it. For it to be truly valuable, it needs to be relevant, accurate, and timely. Discover how the Celonis Execution Management System (EMS) connects and gathers data in real-time, across all your operating systems and desktops, so you can understand how things are happening when they actually happen. Find out how data can help you make informed decisions and take actions when it matters most, in the moment.

Jordan Rogers
Jordan Rogers,
Solution Engineer
Celonis
/
Customer Fireside Chat: Splunk's Plan for Process Excellence with Celonis
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With the goal of driving digital transformation, Splunk has committed to a global process excellence project. Hear from Anshul Singh, Program Lead for Process Excellence at Splunk, about their Global Business Operations strategy for leveraging Celonis for Process Mining and Operational Execution. During this fireside chat, you’ll learn about Splunk’s company-wide rollout, the early outcomes they’ve achieved, their next steps, and the full game plan for leveraging the EMS platform.

Sangita Ray
Sangita Ray,
Director, Customer Value
Celonis
Anshul Singh
Anshul Singh,
Sr. Director, Global Business Operations
Splunk
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Customer Session 1: Mars' "Mission Control" for Accounts Receivable: Process Transformation in Deduction Management
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When Mars Global Services set out to maximize execution in Accounts Receivable in 2019, they quickly realized that their Deduction Management process was ripe for improvement. Their goals: reduce deduction cycle times, minimize deduction inflow, and improve their invalid recovery rates. To achieve all this, Mars needed visibility into their process, as well as an operating model that would allow them to turn their newly won data insights into action. Hear from Nikki Nagel, Mars Global Services AR Transformation Lead, as she shares details of their Celonis EMS journey: from technical implementation and adoption, to the creation of a dedicated internal resource to oversee change management and drive the project forward. Learn best practices for a successful start on your Celonis journey.

Nikki Nagel
Nikki Nagel,
AR Transformation Lead
Mars
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Expert Panel: Titans of Business Execution
Sessions Details
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What separates the great companies from the good is the ability to execute. The companies that pull ahead are the ones that execute the most reliable supply chains, the most seamless customer service, and the most efficient finance processes. In this panel, you'll learn from the global authorities on business execution, as they share cutting-edge strategies for using technology to run a truly data-driven business. Hear from the world's Titans of Business Execution. Wil van der Aalst, the "Godfather of Process Mining." Betsy Atkins, entrepreneur, three-time CEO, and digitization and corporate governance expert. And Marc Kerremans, leading analyst from Gartner on business process management as a management discipline and source of technological innovation.

Betsy Atkins
Betsy Atkins,
CEO and Owner
Baja Corp
Alexander Rinke
Alexander Rinke,
Co-CEO and Co-Founder
Celonis
Marc Kerremans
Marc Kerremans,
VP Analyst
Gartner
Wil van der Aalst photo
Prof.dr.ir. Wil van der Aalst,
Chief Scientist
Celonis
/
Product Session 2: Gain full process visibility & recommend process improvements
Sessions Details
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By having complete, x-ray-like, visibility into your business processes, you can pinpoint inefficiencies, their root causes, and identify exactly what you can do to address them. Learn how the Celonis EMS uses process mining to extract data from your underlying systems and create a real-time, end-to-end visualization of your enterprise processes, so you can get to the bottom of your bottlenecks. Learn how to create an impactful game plan by running simulations of optimization scenarios, and knowing with certainty that your actions will have the intended effect.