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World Tour 2020 Sessions

How smooth financial processes increase customer satisfaction

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Process Automation Workshop
World Tour 2020 Sessions

How smooth financial processes increase customer satisfaction

Like many companies, Deutsche Telekom was faced with the challenges of complex process landscapes and a lack of process transparency. In this session, Christian Unterbuch, Vice President, Strategic & Operational Steering, Procure to Pay at Deutsche Telekom, reveals how process mining technology supports the finance department in reducing manual errors, optimizing throughput times and significantly increasing customer satisfaction.

- Christian Unterbusch, Vice President, Strategic & Operational Steering, Procure to Pay Deutsche Telekom

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