CELONIS WORLD TOUR / NORTH AMERICA

Here’s your agenda. It’s a busy one.

Expect game-changing announcements in our keynote as we unveil the next generation of the Celonis platform. Hear from industry leaders and customers as they share best practices and insights related to trends across industries.

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Program
Tuesday - November 17th
Welcome
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john
John Capaldi,
SVP Sales North America
Celonis
miguel
Miguel Milano,
Chief Revenue Officer and Co-Owner
Celonis
Vision Keynote
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Alex Rinke
Alexander Rinke,
Co-Founder & Co-CEO
Celonis
hala
Hala Zeine,
Chief Product Officer
Celonis
Steven Levitt
Steven Levitt,
Economist, and co-author, Freakonomics Series
VIP Guest Speaker
Jen Felch
Jen Felch,
Chief Digital Officer
Dell
Cash is King – How Collections Shines the Crown
Sessions Details
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In this session, learn how the Sysmex America Customer Operations and Credit and Collection Teams leveraged Celonis to collect over $9M in outstanding receivables in just 9 months. By unlocking points of friction in the credit department and setting ambitious but achievable team-level KPIs, Sysmex America has been able to unlock the execution capacity across collections management and improve cash flow for the entire enterprise. Tune into this session for a sneak peek at the future of Accounts Receivable software and to learn first hand how a leading healthcare company put it to work within their organization.

Elizabeth Powell - Sysmex
Elizabeth Powell,
Sr. Manager Customer Operations
Sysmex America, Inc.
Paresh Gandhi
Paresh Gandhi,
Sr. Business Analyst
Sysmex America, Inc.
Sandy Krock
Sandy Krock,
Collections Manager
Sysmex America, Inc.
How GE Healthcare is Building a Culture of Cash Excellence
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Business process excellence is paramount to thriving in a complex and digital world. Keeping pace with change and enabling a culture of continuous improvement irrefutably differentiates businesses. During this session, learn how GE Healthcare is building a culture of cash excellence with the help of SAP Process Mining by Celonis.

Thack Brown
Thack Brown,
SAP COO NA LM
SAP
Lou Meshulam
Lou Meshulam,
SVP & GM Platform and Techologies NA
SAP
Cassie Bonneau
Cassie Bonneau,
Treasury and Cash Project Director
GE Healthcare
How Process Mining Enables Resilient Organizations
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The COVID-19 crisis shone a spotlight on how vital it is for organizations to be agile and resilient, especially to weather a period of unprecedented change. In this talk, Gartner VP Research Marc Kerremans will talk about why process mining is crucial to enabling operational resilience and how companies can get started today.

Marc Kerremans
Marc Kerremans,
VP Analyst
Gartner
How PepsiCo is Turning Finance & Controls Into a Profit Center
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In order to transition from a back office function to a strategic lever for the business, the Finance & Controls department at PepsiCo needed to bring process insights into their everyday business execution. By doing so, they are now able to uncover opportunities to reduce costs and streamline business processes, allowing them to produce real, tangible value to the organization at large. Learn how PepsiCo is reimagining the role of Finance and Controls, bringing new methodologies and innovative technologies - such as process mining - into the daily fold.

Arif Keshavjee
Arif Keshavjee,
International Process Excellence Network Lead
Pepsi Co.
Marla Tonkin
Marla Tonkin,
Director, Data Analytics
Pepsi Co.
What to Expect When You're Expecting a System Migration
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System migrations are notoriously challenging. They can take years, can cost hundreds of millions of dollars, and struggle to deliver the business value they promise. There has to be a better way. During this session, you will hear from Tom Straker from Chevron, Jim Brady and Accenture as they share where they started, problems and challenges they faced, and essential tips and tricks for a successful migration.

Jim Brady
Jim Brady ,
Owner
Digital Impact Consulting
Tom Straker
Tom Straker,
Digital Core Process Mining Product Manager
Chevron
Joel M. Vander Wheele
Joel M. Vander Wheele,
Senior Manager | CFO and Enterprise Value
Accenture
Process Mining Journey at Morgan Stanley
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Companies unaware of poorly executed business processes within their organizations can lose between 20 and 30% of revenue annually. This challenge is magnified in the Financial Services industry, where operations exist in a complex ecosystem of legacy applications and homegrown systems. Learn how Celonis acts as an intelligent operational layer to support seamless operations within Morgan Stanley’s technology landscape. In this session, Abhi Joglekar, Executive Director at Morgan Stanley, will share how he and his team tackle challenges like straight through processing, risk management, and system harmonization with the help of Celonis - all while furthering their firm’s enterprise-wide digital transformation agenda.

Abhishek Joglekar
Abhishek Joglekar ,
Executive Director
Morgan Stanley
The Future Ready Enterprise: A conversation with Honeywell's VP CIO and Celonis' CPO
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Please Join Shakthi Logasundaram, Vice President CIO of Honeywell's Performance Materials and Technologies division, and Hala Zeine, Chief Product Officer at Celonis, to learn how today's industry leaders are transforming their end-to-end business processes, advocating for change, and unlocking capacity within their enterprises. Logasundaram will discuss his vision for Honeywell, how Celonis is positioned to improve business execution, and share best practices that all leaders should be sure not to miss.

Shakthimani Logasundaram
Shakthi Logasundaram,
VP CIO of Honeywell-PMT
Honeywell
hala
Hala Zeine,
Chief Product Officer
Celonis
Process Improvement & Automation: Celonis is In the Water at AO Smith
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Learn how the American manufacturer AO Smith puts insights into action and drives better business outcomes with the Celonis Intelligent Business Cloud (IBC). Matt Rodgers, Senior Director of Digital Business Solutions at AO Smith, will share how his team successfully migrated to Celonis' cloud-based solution in just three weeks. With automation and Celonis' Action Engine now handling previously manual tasks, the team at AO Smith is free to tackle high value, complex solutions that enhance their procurement process and improve vendor and customer relationships alike. Matt Rodgers will share how Celonis acts as a change management solution at AO Smith, helping to create a more nimble, empowered organization that leverages real time data to vastly improve their business execution.

Roggers
Matthew Rodgers,
Senior Director Business Solutions
A.O Smith
Getting your head in the cloud - moving your Celonis instance from On Premise to the IBC
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Moving to the cloud can be scary, but it’s also a time of opportunity. It’s a chance to create a more perfect process, and build in efficiency from the start. In this session, join Cascades’ Corporate Director, Internal Audit, Arnaud Seigle-Goujon and Celonis Country Manager Sean Simpson to discuss Cascades’ recent decision to move from on premises to IBC. Sean and Arnaud will cover topics ranging from the strategic advantages of the IBC to overcoming logistical hurdles of the transfer to data security of the Celonis cloud. If you’re considering a cloud migration or weighing the benefits of a cloud instance don’t miss this first hand account of how to be set up for success.

Arnaud Seigle-Goujon
Arnaud Seigle-Goujon,
Corporate Director, Internal Audit
Cascades
Sean Simpson
Sean Simpson,
Country Manager Canada
Celonis
Program
Breakout Sessions
IT Service Management: A new path to value creation
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Emerging business models are significantly increasing the number of transactions that occur in today’s business environment. Simultaneously, the rise of IoT and the growing number of personal devices are also increasing the total number of “things” being used in any given company. As a result, we are seeing IT and customer service management processes being put under tremendous pressure, causing service quality and speed to suffer. What may have worked when a company had a few hundred tickets each day needs to be reimagined now that the company has thousands of tickets to handle each day. In this panel, you will hear from PayPal, Dell, and IT expert and thought leader Eric Kavanagh as they share their IT Service Management journey, tips and tricks, and how leading technology organizations are increasing customer satisfaction and saving significant time and money by removing friction points across common bottlenecks.

Naveed Khawa
Naveed Khawar ,
Manager Service Analytics & Optimization
PayPal
John Sheridan
John Sheridan,
Director, IT Service Operations
Dell
Eric Kavanagh
Eric Kavanagh,
CEO
The Bloor Group
How optimizing your deal desk is a catalyst for successfully scaling your business
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In this fireside chat, you will hear from Anshul Singh from Splunk, as he shares their journey around scaling their business processes. As Splunk grew at rapid speed, they needed to find new and innovative ways to build repeatable and scalable processes. During this session, Anshul will share where they started, problems and challenges they faced, and how tackling their deal desk optimization is just the tip of the iceberg.

Anshul Singh
Anshul Singh,
Sr Director, Global Business Operations
Splunk
Amber Pifer
Amber Pifer ,
Senior Customer Success Manager
Celonis
Program
Wednesday - November 18th
Welcome
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Exclusive interview: NBA Hall of Famer, Earvin “Magic” Johnson
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Magic Johnson has become one of the most powerful and respected African-American businessmen and philanthropists in the world. He will join us for an exclusive interview with Co-CEO, Alex Rinke and discuss lessons learned as an athlete, philanthropist and entrepreneur.

Magic Johnson
Earvin “Magic” Johnson,
Athlete, Philanthropist and Entrepreneur
VIP Guest Speaker
Alex Rinke
Alexander Rinke,
Co-Founder & Co-CEO
Celonis
Customer Exchange Forum: Improving CX through improved OTD: Delivering on promises to strengthen customer loyalty
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OTD is a popular metric customers ask about when it comes to Celonis. There are many ways customers can use Celonis to improve OTD from both the analytics and action engine/process automation standpoint. Ascend will share with us how they have improved OTD with Celonis and will highlight the impact this has had on CX.  

Caitlin Eason
Caitlin Eason,
Celonis Enterprise PMO Lead
Ascend Performance Materials
Brett Ward
Brett Ward,
Customer Success Manager
Celonis
Customer Exchange Forum: Standardizing and Harmonizing Processes to Support Compliance: Getting on the same page to demonstrate value acceleration
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This topic comes up with most clients since departments often operate in silos. Celonis is the first step to understanding how to standardize a process, but the organizational change management piece is still a long road. This session will feature Comcast in a fireside chat discussing how their internal departments have united to standardize their processes and the value this focus has yielded.

Brian Johnson
Brian C. Johnson,
Sr. Manager Process and Technology Solutions
Comcast
Matthew Rose
Matthew Rose,
Customer Success Senior Manager
Celonis
Customer Exchange Forum: Measuring the Value of Process Efficiency: How do we capture the metrics that matter
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Customers are looking for direction on how to select use cases that will bring the greatest value to their organization.  A big question surrounds narrowing the KPIs to the ones that measure the most impactful and meaningful metrics. Join us for a fireside chat with Chevron as they share how they have settled on the metrics that matter for a range of processes they have deployed since starting with Celonis in 2019.

Ryan Ostrikoff
Ryan Ostrikoff,
Deployment Lead
Chevron
Tom Straker
Tom Straker,
Digital Core Process Mining Product Manager
Chevron
Sangita Ray
Sangita Ray,
Senior Customer Success Manager
Celonis
Building The Intelligent Process Diagnostic Platform
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Accenture’s clients are asking for new approaches to large scale implementations of complex technology platforms like SAP, Oracle, Workday and Salesforce. In response,  Accenture is integrating the Execution Management System into MyConcerto – the market leading Digital Transformation Platform. This session provides insights into how Accenture has blended the best in breed process mining tools with leading process models and benchmarks to reimagine ERP projects.

Joel M. Vander Wheele
Joel M. Vander Wheele,
Senior Manager | CFO and Enterprise Value
Accenture
Program
On-Demand Sessions
Deep Dives
Deep Dive: AP App
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Celonis' Accounts Payable Execution Application accelerates cash preservation and productivity while reducing costs by intelligently optimizing A/P execution for specific business outcomes. The application pulls in data from multiple systems, conducts automated analysis of the process to identify critical execution gaps, and provides targeted next-best-actions for each role in the organization to maximize execution capacity.

JP Thomsen
Jan Philipp Thomsen,
Vice President Product Management
Celonis
Deep Dive: AR App
Sessions Details

The Celonis Collections Management (Accounts Receivable) Execution Application enables Accounts Receivable departments to rapidly accelerate cash flow and productivity while reducing costs by using a combination of process and customer data to make every customer interaction more valuable. The application leverages this data to provide an ML-based collections forecast, prioritized customer worklist, and prescribe recommendations and automated actions to drive toward target objectives.

Matthias Grabellus
Matthias Grabellus,
Principal Product Manager
Celonis SE
Deep Dive: Opportunity Management App
Sessions Details

Celonis for Opportunity Management helps your sales team Win More, Win Faster & Win Smarter. It augments your sales execution capacity by analyzing process-related data in real time, identifying process issues and taking action to address them.

Christoph Grossbaier
Christoph Grossbaier,
Vice President of Product Management
Celonis
Deep Dive into New Capabilities in the Celonis Platform
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Be the first to see the biggest innovation in the Celonis Platform since our inception. This session will uncover a number of new capabilities in automation, analytics, and machine learning and an approach that will revolutionize how you can configure and build applications un Celonis.

Sabeth Steiner - Headshot
Sabeth Steiner,
Vice President Product Board & Analytics
Celonis
Deep Dive
Celonis Value Assessment
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The Value Assessment is designed for new prospects considering a Celonis initiative. With our team by your side, you select the business function you wish to evaluate. Our team will work with you to set up the Celonis instance connecting to your relevant systems and data. In just over a month, you will walk away with a business plan, operating model, and a strong business case of ROI that you can present to your management team for the internal support and funding needed to kickstart your broader initiative. View the on-demand session to learn more and how to schedule yours today.

Gunther Rameseder
Gunther Rameseder,
Senior Vice President, Solution Engineering
Celonis
Business Value Architects - Accelerating Time to Value
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We have created the Business Value Architect (BVA) subscription service to help customers realize value and drive user adoption. This service is usually engaged after the intitial implementation project has ended. Celonis BVAs apply our Frame-Realize-Sustain methodology to identify opportunities, capture the value identified and sustain it long-term. In our first engagements we have helped our customer to identify significant improvement opportunities (some of them >10M€) and to start realizing value with direct P&L impact. Take part in the BVA Session to learn more about accelerating your value realization with Celonis.

Brett Bange
Brett Bange,
Business Value Architecture Team
Celonis
Sebastián Hormaeche
Sebastián Hormaeche ,
Director, Business Value Architecture
Celonis
Celonis for...
Celonis for S/4HANA
Sessions Details

Watch this session to learn how Celonis for System Migration enables IT teams to deliver strategic value during migration projects by understanding their end-to-end processes across their system landscape, eliminating friction in their as-is and to-be processes, proactively mitigating migration risks, and monitoring process adoption to accelerate value realization.

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Christoph Hakes,
Data Scientist I Solution Engineering
Celonis
Optimizing your processes while your organization Works-From-Home
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Working from home redefines how the organization’s processes are run, including new process iterations that the company didn’t design; they just happened as people had to work-from-home and had to come up with ways of efficient working.

The consequence is that the organization has low or no visibility on how this ad-hoc processes really work or what impact they are having on outcomes, or how to pull levers and intervene. Join this session to see how you can uncover inefficiencies in manual work patterns outside your transactional systems, measure and optimize your workforce productivity, link manual processes with your enterprise business processes and drive next-best-action across your teams’ desktops.

Yiannis Broustas
Yiannis Broustas ,
Global Manager, Product Marketing
Celonis
Raquel Zerbib
Raquel Zerbib,
Senior Solution Engineer
Celonis
Credit Management
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The credit process is the core process in the retail and corporate customer business of banks worldwide. Speed and efficiency are the key success factors for the credit process of the future. Learn how Process Mining can support you in optimizing your credit process and significantly improve the customer journey - from application to repayment.

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Michael Haus,
Account Executive
Celonis
Rouven Poll
Rouven Poll,
Solution Engineer
Celonis SE
Plant Maintenance
Sessions Details

Minimize the risk in your plant maintenance process with Celonis. Ensure material and resource availability to ensure the timely completion of planned and unplanned maintenance work.

Johannes Weis
Johannes Weis,
Solution Engineer
Celonis
The Celonis Way
Our path to a sustainable future
Sessions Details

At Celonis, we’re helping companies change the way they work, so we can all do our part to ensure a better future for all. It’s been in our DNA since day one to listen to our stakeholders and drive innovation. As leaders, we take ownership and embark on a journey towards a more sustainable future by delivering value to our customers, shareholders, partners, Celonis team, and society. Join us to learn about sustainable use cases Celonis is already developing and what you can expect in the future.

Janina Nakladal
Janina Nakladal,
Director of Sustainability
Celonis SE
Charlotte Yasin
Charlotte Yasin,
Culture Manager
Celonis SE
Demos
Snap Quickstart
Sessions Details

Learn how to start your Celonis journey for free and instantly with Snap. Join this session to understand how you can analyze your processes with your own data (including SAP data) without any prior knowledge.