World Tour 2020 Sessions

Cash is King – How Collections Shines the Crown

In this session, learn how the Sysmex America Customer Operations and Credit and Collection Teams leveraged Celonis to collect over $9M in outstanding receivables in just 9 months. By unlocking points of friction in the credit department and setting ambitious but achievable team-level KPIs, Sysmex America has been able to unlock the execution capacity across collections management and improve cash flow for the entire enterprise. Tune into this session for a sneak peek at the future of Accounts Receivable software and to learn first hand how a leading healthcare company put it to work within their organization.

  • Elizabeth Powell, Sr. Manager Customer Operations, Sysmex America, Inc.

  • Paresh Gandhi, Sr. Business Analyst, Sysmex America, Inc.

  • Sandy Krock, Collections Manager, Sysmex America, Inc.

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