Working from home redefines how the organization’s processes are run, including new process iterations that the company didn’t design; they just happened as people had to work-from-home and had to come up with ways of efficient working.
The consequence is that the organization has low or no visibility on how this ad-hoc processes really work or what impact they are having on outcomes, or how to pull levers and intervene. Join this session to see how you can uncover inefficiencies in manual work patterns outside your transactional systems, measure and optimize your workforce productivity, link manual processes with your enterprise business processes and drive next-best-action across your teams’ desktops.
Yiannis Broustas, Global Manager, Product Marketing, Celonis
Raquel Zerbib, Senior Solution Engineer, Celonis