By harnessing the power of BI, organizations can unlock a wealth of opportunities to enhance operational efficiency, improve customer experiences, and gain a competitive edge in their respective markets. One study has even suggested that organizations employing BI tools have the potential to reach decisions five times faster than those that don’t. Accurately interpreting and extracting insights from these huge volumes of operational data is making BI an increasingly business-critical option.
Historically, the expense and resource drain of BI software implementation meant early adopters tended to be larger organizations. It’s estimated that around 80% of businesses with over 5,000 employees use some form of business intelligence system. With the advent of cloud BI solutions, however, business intelligence reporting has become far more accessible to smaller businesses. Cloud business intelligence tends to offer lower upfront costs and infrastructure managed by service providers, leveling the BI playing field for organizations of all sizes.
In addition, many organizations are supplementing BI systems with Process Intelligence. This is because while business intelligence deployments provide important information, they don’t possess the mechanisms to suggest solutions nor the means to action them. But Process Intelligence does.
The Celonis Process Intelligence Graph creates a digital twin of business workflows. It acts as an organization’s connective tissue, linking people, processes and systems – unlocking value opportunities hidden within business processes and enabling BI insights to be addressed in real time. Using standardized process knowledge and AI, Process Intelligence can identify optimal approaches to process improvement and even orchestrate intelligence process automations to make these enhancements.
In this article we’ll look at some real-world business intelligence examples from across a range of different industries.