Banking Solutions

Modernize the experience. Prove resilience. Keep the core.

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Drive strategic transformations to deliver on business-critical objectives in key areas like onboarding, product operations, payments and risk controls — building on top of existing systems rather than replacing them.

Banking solutions https://celonis-videos.wistia.com/medias/z93tp8zxgl

Our banking solutions are trusted by 9 of the top 10 banks in EMEA and North America

Celonis customer

40%

Improvement in time to onboard a new client and perform EDD

Celonis customer

$20M

Recovered in equity commission discrepancies

Celonis customer

$80M+ rows

Fraud investigation data aggregated per minute

Industrialize Enterprise AI and transform business-critical operations with one platform, including:

Client onboarding and experience

Remove friction points in application processing, identity verification and account activation, while streamlining activities across departments and systems to minimize the risk of silent churn and secure primary status.

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Banking operations
Prevent repairs and streamline investigations in payments and reconciliations, reduce support volume while lowering costs in client servicing, and accelerate document captures and reviews in loan operations.
See Standard Bank’s story
Trade lifecycle
Reduce settlement delays and broker-commission mismatches, root cause economic and non-economic amendments, and automate recurring exceptions while avoiding T+1 settlement delays.
Risk, control and finance

Avoid catch and release while improving resolution rates and outcomes, set up continuous control monitoring and automated control testing, and establish transaction-level attribute pattern detection.

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How it works

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Extract and transform your business data
We extract raw data from your systems, applications, and devices (CRM, core banking systems, risk tools and beyond) and apply advanced mining and machine learning to build a data foundation that shows you how your processes really work.
Create a living digital twin
We enrich that foundation with unique business context (rules, KPIs, benchmarks) to create a living digital twin of your banking operations — system-agnostic and without bias.
Analyze, design & operate AI-driven banking solutions

Celonis connects your people, technologies, and partners and lets you build composable, AI-driven banking solutions that transform and continuously improve your operations.

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Global Retail Bank

“We’re building a fully agile, AI-augmented credit process where humans and intelligent agents collaborate seamlessly, automation expands, and continuous work discovery through process and task mining drives ongoing innovation and sustains our competitive position in the market.”

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Customer Story

Standard Bank Customer Story I Celonis

Learn how Standard Bank uses Celonis Banking solutions to transform CIB Operations – from optimizing cross-border payments to enabling transparency, AI, and automation.

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Customer Story

Deutsche Bank Customer Story | Celonis

Learn how Deutsche Bank uses Celonis to reduce onboarding times and spot opportunities to improve the KYC workflow for corporate investment banking.

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Customer Story

B3 Customer Story | Celonis

Find out how B3, the Brazilian Stock Exchange, uses Celonis banking solutions to improve customer experiences through data-driven process optimization.

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Brochure

How Banks can Close the AI-ROI Gap | Celonis

Learn how the world’s leading banks are identifying and prioritizing opportunities, and maximizing returns on AI deployments.

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Webinar

How Financial Services can Maximize AI ROI | Celonis

Join speakers from Celonis, AWS and Velera to discuss how to navigate implementation hurdles and finally bridge your AI-ROI gap.

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Webinar

Create a Banking Center of Excellence | Celonis

A step-by-step roadmap to plan, establish, and scale a high-value banking CoE. Packed with insights from Celonis customers.

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