An open letter to the process mining community

It took 40 years to create the modern computer prototype. Three years for the iPhone to go from beta to category definer. And just 12 months for AI to change the game with ChatGPT.

The pace of innovation has accelerated radically. Evolving customer expectations. Redefining table stakes. And ushering in a new world.

As enterprises we adapt. It’s what we do. But with people and processes and systems scattered across the globe, adapting fast feels slow. Often prohibitively.

AI is the accelerator

It offers us the power to delight customers. Provide seamless experiences. Reduce costs. Improve satisfaction. And enable our teams with the means to make it happen.

The road seems long but we’re closer than we think. We have the data, we have the systems, we have the mindset.

Process Intelligence is the enabler

It’s the layer that knows how your business flows. How processes interact and impact each other across every department, every system. With Process Intelligence, processes don’t just run, they work for you.

We’re building a world where every business can make AI work. Where Process Intelligence helps create AI solutions and enterprises that capture the biggest opportunities for companies, people, and the planet.

The future of enterprise is in process

This is your invitation to join us.

Alex Rinke, Co-founder and co-CEO, Celonis

Learn more about how Celonis Process Intelligence enables AI

• Datasheet on making AI work for your enterprise

• Process intelligence takes LLMs to the next level – here’s how

• Celonis brings process intelligence to every business user with LLM for PQL Generation

• Celonis viewpoint: ChatGPT, LLMs will need process, ontology knowledge to be enterprise ready

• Powerful Combination of Process Intelligence and AI Drives New Levels of Process and Business Performance

Alexander Rinke

Co-Founder and Co-CEO

Alex Rinke is co-founder & co-CEO of Celonis, the undisputed leader in process mining and execution management technology. Born out of a university project in Munich, Alex and his co-founders turned the theoretical concept of process mining into a working product, and landed their first client within weeks. Alex and his team successfully grew the company for five years without external funding, scaling rapidly across the globe before raising money. Five years and several rounds later, Celonis has now earned decacorn status, and recently completed the first ever $1bn Series D Round.

Today, Alex steers the global vision and executive team for Celonis, and is an active ambassador for sustainability and equal access to education. Alex firmly believes that by unlocking the world’s processes, we can create a better future for businesses and the planet.