Operate Processes

Operate your new or improved process, orchestrating AI solutions directly within existing workflows to ensure agents, humans, and systems work in sync toward shared outcomes.

Operate Processes with Celonis

Manage and improve your most complex processes

Operationalize your AI strategies with Orchestration Engine, to transform how your processes run end-to-end and enable scaled process improvement.

Operationalize your process designs, and coordinate agents, humans, and systems in real time to get the most out of the old and new of your tech stack. Orchestration Engine integrates your existing technology investments, AI agents, and automations and orchestrates them alongside your people and existing automations.

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Realize new automation opportunities
Harness the power of Process Intelligence by using Action Flows to execute alerts and actions, and trigger existing third-party automations.

Connected to AI models, Action Flows can power your Agentic Automation. Easy-to-use and low-code/no-code, Action Flows are the Celonis Platform’s native API-based automation solution, offering integrations with 2,000+ apps/systems.
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Campari + Celonis

Campari Group realized $5 million in value using Celonis to drive process optimization and automation.

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Achieve lasting Process Improvement

What is meant by Process Improvement?
Process Improvement means shifting away from improving task execution within a flawed process towards improving the process itself. This is the best way to improve outcomes in a lasting, sustainable way.
Why do I need Process Intelligence to operate processes?
Even the best-constructed processes follow myriad paths, have exceptions, create bottlenecks, and involve nuanced decision-making. Process Intelligence gives you an accurate understanding of processes as they truly run – in real-time. Without this accuracy, process execution will always be flawed.
I already have an RPA solution. Why do I need Celonis?
Celonis facilitates entirely new automation opportunities by capturing process insights based on process signals. These are then used to trigger Action Flows, which directly execute tasks or trigger existing 3rd party automations.
I’ve deployed Task Automation - why do I need the Orchestration Engine?
The Orchestration Engine acts as the conductor for process execution. Based on business rules, it coordinates the sequences of actions involved, triggering the correct automations, workflows, and manual tasks across silos and all process iterations in parallel.

The all-in-one Process Intelligence Platform

Analyze

Gain an objective view of how your processes truly run, and understand how to fix or prevent problems.

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Design

Redesign your target state, and set outcomes, guardrails, and AI insertion points — with the help of best-practice blueprints.

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Operate

Operate your new process, orchestrating AI solutions within your existing workflows to drive process improvement at scale.

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Composable Solutions

Create and deploy composable solutions - AI agents, assistants, copilots and apps that are grounded in your unique business context.

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