Process Improvement

Capture transformative value from your processes by executing them with real-time Process Intelligence.

Celonis Process Improvement Capabilities

Realize new automation opportunities

Harness the power of Process Intelligence by using Action Flows to execute alerts and actions — and trigger existing 3rd party automations — from Celonis process signals.

Connected to AI models, Action Flows can power your Agentic Automation. Easy-to-use and low-code/no-code, Action Flows are our platform’s native API-based automation solution, offering integrations with 2,000+ apps/systems.

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Manage and streamline your most complex processes

Transform how your processes run end-to-end with intelligent orchestration.

Build, steer, and monitor processes with Celonis Orchestration Engine, which coordinates moving pieces across people, agents, bots systems and apps. Orchestration Engine enables more effective deployment and management of all technologies within a process - including AI agents.

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Campari + Celonis

Campari Group leveraged Celonis to drive process optimization and automation across the organization.

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Achieve lasting Process Improvement

What is meant by Process Improvement?

Process Improvement means shifting away from improving task execution within a flawed process towards improving the process itself. This is the best way to improve outcomes in a lasting, sustainable way.

Why do I need Process Intelligence?

Even the best constructed processes follow myriad paths, have exceptions, create bottlenecks, and involve nuanced decision-making. Process Intelligence gives you an accurate understanding of processes as they truly run — in real-time. Without this accuracy, process execution will always be flawed.

I already have an RPA solution. Why do I need Celonis?

Celonis facilitates entirely new automation opportunities by capturing process insights based on process signals. These are then used to trigger Action Flows, which directly execute tasks or trigger existing 3rd party automations.

I’ve deployed Task Automation - why do I need the Orchestration Engine?

The Orchestration Engine acts as the conductor for process execution. Based on business rules, it coordinates the sequences of actions involved, triggering the correct automations, workflows, and manual tasks across silos and all process iterations in parallel.

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The all-in-one Process Intelligence Platform

Process Analysis

See how your processes really run and identify improvement opportunities.

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Process Management

Design, model, and monitor processes and performance.

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