Process Analysis

Celonis gives your teams new, helpful process insights

What is process analysis?

Process analysis is the close examination of your enterprise’s processes. Process analysis can be difficult particularly in large, complex organizations. With a Process Intelligence platform like Celonis, you can conduct process analysis at every level of your enterprise much more easily.

Why is process analysis important?

Until recently, no tools provided the visibility and insights needed to understand how processes are actually executed, limiting the ability to make processes truly work for businesses. Most organizations prioritized BI tool deployment to track KPIs, generate reports and share performance insights across the business. While BI tools are effective at highlighting what is happening (such as revenue trends or customer satisfaction scores), they fall short in uncovering the why and how behind outcomes, limiting organizations' ability to drive performance improvements.

Only process analysis helps organizations understand how processes — their key performance levers — run in reality. Process analysis uncovers opportunities for process optimization, pushing speed, efficiency, and resilience into the very core of how things are done.