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Benefits
See how processes work
Understand how Meter-to-Cash and operational processes actually run in production.
Control risk through change
Keep billing, metering, and operations stable during transformations and regulatory pressure.
Drive measurable outcomes
Translate process insight into action using industry metrics, AI signals, and controls.
Partner Apps
Utilities Smart Billing (Meter-to-Cash)
Gain end-to-end visibility into billing execution to reduce exceptions, revenue leakage, and customer dissatisfaction.
Billing exception control
Identify where bills stall, fail, get corrected and why.
Revenue assurance
Surface unbilled, delayed, and reversed revenue tied to real process events.
Regulatory readiness
Track billing timeliness and accuracy with defensible, auditable metrics.
Smart Rollout & Meter Management Program
Monitor and de-risk large-scale meter and operational programs before failures add up.
Program risk visibility
Detect rollout delays, backlog growth, and execution drift early.
Operational confidence
Track readiness from field activity through the first successful bill.
Scalable governance
Apply the same control model to AMI, exchanges, and regulatory programs.
Ash Santhanam
Founder & CEO, The Good Quarter Company
“We show utilities how their processes actually run, so they can fix problems before customers or regulators feel them.”
Israel Expósito
Industry Principal, Telecommunications & Utilities, Celonis
“The Utilities Smart Billing app takes you from reactive issue management to proactive, data-led operational control.”
Daniela Niton
Senior Director, Liberty
“Our billing teams finally know what to fix first and why. The fog around exceptions and delays is gone — we operate on insight, not instinct."
Events & Webinars
Join live sessions or watch on-demand to learn about Platform apps
Utilities Process Intelligence in Action
In this session, GQC Founder & CEO Ash Santhanam shows how the Utilities Smart Billing App, built on Celonis, creates an intelligent closed loop across the entire Meter-to-Cash cycle.
Go beyond
Celonis and The Good Quarter Company Launch Utilities Billing Solution to Optimize Meter-to-Cash Cycle, Reduce Costs and Enhance Customer Satisfaction
MUNICH and NEW YORK, May 22, 2025 – Celonis, a global leader in Process Mining, today announced the launch of the Celonis Utilities Smart Billing app powered by GQ...
Meter-to-Cash Utilities Smart Billing Solution Brief
Utilities Smart Billing, Powered by Good Quarter Company, Data-Driven Insights for Greater Efficiency and Performance Management
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