NEW YORK CITY, N.Y., August 25, 2026 – ValueMomentum, a global services and solutions provider exclusively focused on property and casualty (P&C) insurance, today announced a partnership with Celonis, the global leader in Process Intelligence, to bring P&C claims organizations greater visibility into their process performance and drive down indemnity leakage. The partnership combines the Celonis Platform with ValueMomentum’s vast industry knowledge and P&C claims advisory capabilities.
The combination of deep industry expertise and advanced technology allows these organizations to bring P&C insurers process-aware claims diagnostics that help quantify leakage in actual dollars. With leakage making up 7-14% of insurers’ spend, investing in process-focused claims assessments can help P&C insurers drive measurable results. The result is a new category of claims intelligence. Where traditional diagnostics rely on sample-based file reviews, process mining analyzes the full claim population (often hundreds of thousands of process events) in a fraction of the time.
“We’re excited to partner with Celonis to turn diagnostic insights into sustained operational improvement for our P&C insurance clients,” said Peter Venetis, Principal Consultant, Claims at ValueMomentum. “Our combined approach can help tie findings to specific process steps, adjuster cohorts, and financial outcomes. For insurers evaluating their claims operations, the partnership offers a clear value proposition: the ability to see, for the first time, how their claim handling workflows actually perform, and to translate that visibility into quantified indemnity improvement. This level of process execution intelligence represents the largest untapped lever for financial performance improvement in claims.”
“Companies increasingly recognize that the right operational context is key to optimal business execution, especially with Enterprise AI,“ said David Palastro, Senior Manager, Partner Apps at Celonis. “ValueMomentum’s expertise in P&C insurance makes them a strong partner to help organizations use Celonis to improve operating efficiency, reduce risk, and deliver a superior customer experience.”
The power of the Celonis Platform and ValueMomentum’s decades of P&C claims experience combined will help insurers detect the root causes of leakage, analyze litigation escalation, optimize cycle time, better enable straight-through processing and automation targeting, streamline quality assurance and compliance monitoring, and improve governance across vendors.