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Achieve absolute visibility: Gain a comprehensive understanding of your business operations before implementing changes.
Optimize spend: Lower costs while enhancing team performance.
Delight your customers: Provide an exceptional experience through intelligently-automated processes that deliver the right support at the right moments.
Partner Apps
Cross Border Payments Manager
The Cross Border Payments Manager helps you make informed decisions and take appropriate action while reducing costs, accelerating
payments, and ensuring full compliance with regulatory requirements.
Clarity & cost reduction
Achieve absolute visibility from initiation to fulfilment, reducing costs and eliminating duplicate activities.
Enhanced customer experience
Simplify interactions, provide the real-time payment status, and educate clients to elevate their banking experience.
Minimized regulatory risks
Automate monitoring and reporting on regulatory requirements, ensuring real-time compliance within a clear framework.
FSI Customer Service & Experience Manager
FSI Customer Service & Experience Manager helps you optimize customer service for efficiency and superior experiences through AI-driven insights and visibility.
Absolute visibility & quantification
Gain end-to-end visibility across the value chain, quantifying KPIs in revenue, productivity, and customer service.
Simplification & automation
Reduce service types and queries with AI, enabling automated resolutions to streamline processes effectively.
Prioritization & performance
Prioritize optimization opportunities based on impact and time to value, with clear, accurate cost drivers for performance.
Home Mortgages Manager
The Celonis Home Mortgages Manager streamlines loan origination, using AI to ensure fast approvals and a seamless journey.
End-to-end visibility & seamless collaboration
Achieve a unified view of the home loan journey, connecting all stakeholders for streamlined communication and transparency.
Intelligent prioritization
Use AI to prioritize
applications instantly, eliminating idle time and ensuring your team focuses on critical tasks.
Advanced automation & proactive self-service
Automate every process step while empowering customers with self-service options, reducing queries, and freeing up resources.
Werner Horn
CEO, ProcessLab
"Transforming insights into action is the key to driving efficiency, optimizing resources, and creating unparalleled customer experiences. At ProcessLab, we empower our banking customers to thrive in a continuously evolving landscape."
Richard de Roos
Head of Operations CIB at Standard Bank
“Celonis and ProcessLab have provided a revolutionary new way of understanding our business-bottom up with data."
Go beyond
Celonis and ProcessLab Launch Home Mortgages Manager to Transform Loan Approvals Process
Celonis and ProcessLab Launch Home Mortgages Manager to Transform Loan Approvals Process
Celonis and ProcessLab Launch Solution to Elevate Banking Customer Experiences
Celonis and ProcessLab Launch Solution to Elevate Banking Customer Experiences
Execute complex payments more effectively with the Celonis Cross Border Payments App
Learn how the Celonis Cross Border Payments App, powered by ProcessLab, helps banks delight customers by executing complex payments more easily, while also reducing costs.
Cross Border Payments | Celonis
Cross border and trade payments, powered by Celonis, to ensure on time payment and clear visibility of the process.
Celonis Launches Platform Apps Program with New Process Intelligence Apps co-Created with Ecosystem Partners
Four apps from the new Celonis Platform Apps Program enable companies to increase performance, cut downtime, reduce cycle times, and drive value across Banking, Oil & Gas and Chemical, Manufacturing, and more...
The Future of Banking is Real-Time. Celonis FSI Customer Service & Experience Manager App
In this webinar we will show customers how the FSI Customer Service & Experience Manager App can support them improve on managing spend, productivity and customer satisfaction.
Standard Bank Customer Story | Celonis
Standard Bank uses Celonis Process Intelligence to transform CIB Operations – from optimizing cross-border payments to enabling transparency, AI, and automation., Read the story.
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