MUNICH and NEW YORK, July 30, 2025 – Celonis, a global leader in Process Mining, today announced the findings of a commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting.
The study emphasized the cost savings and business benefits companies can achieve when leveraging the Celonis Process Intelligence platform - reporting payback within 6 months, experienced benefits of $44.1 million and an ROI (383%) in just 3 years.
“Today’s organizations are under immense pressure to maximize efficiency, reduce costs, and accelerate value realization,” said Carsten Thoma, President and Board Director at Celonis. “We believe these findings quantify the significant impact that our Process Intelligence platform has on achieving these critical objectives and delivering continuous operational improvement.”
The study provides a comprehensive framework for organizations to evaluate the potential financial impact of deploying the Celonis Process Intelligence platform. Based on interviews with Celonis customers, Forrester developed a composite organization to illustrate the quantified benefits, which include significant cost savings across various business functions. For example, the organization achieved $24.5 million in savings by increasing its automation rate for sales orders. With Celonis, the number of orders processed without human intervention saw a significant 53 pp improvement (33% to 86%).
Learn more about the results of The Total Economic Impact™ Of Celonis and download the full study on the Celonis website.