Celonis Collaborates with Uniper and Microsoft to Drive Digital Transformation in the Energy Sector

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MUNICH, DÜSSELDORF and NEW YORK, May 20, 2025 – Celonis, a global leader in Process Mining, today announced a strategic collaboration with Microsoft and Uniper to drive digital transformation and process excellence in the energy sector.

Using Microsoft Copilot Studio and Power Automate, Uniper will scale the use of artificial intelligence (AI), bolstered with Celonis Process Intelligence (PI), across the company. Through the collaboration, Uniper will gain a new level of transparency into its business processes and the ability for AI-driven automation and end-to-end process orchestration.

"The energy industry is facing major challenges, and we want to be a pioneer in digital transformation," said Damian Bunyan, CIO at Uniper. “The powerful combination of Microsoft’s AI technologies with Celonis’ process intelligence lets us identify value-driving AI use cases, intelligently automate workflows, and track performance gains. Thanks to this strategic collaboration, we can optimize our operations, empower our employees, and deliver greater value to our customers.”

“AI is only as effective as the data and context it feeds on,” said Bastian Nominacher, co-founder and co-CEO of Celonis. “Celonis provides the process data and business context that gives AI the understanding it needs to drive meaningful business transformation and real value. Together with Microsoft, we're enabling Uniper to drive tangible results.”

Celonis Process Intelligence and Microsoft AI power Uniper’s transformation

To drive this initiative, Celonis provides its system agnostic process intelligence platform, which delivers a process-centric data foundation to develop agents in leading AI platforms like Microsoft Copilot Studio and now integrates with Microsoft Fabric. Microsoft brings its powerful AI technology and the ability to rapidly scale AI deployment across Uniper with its broad productivity suite (including Microsoft Teams, Microsoft Power BI, and Power Automate). And Uniper stands as a pioneering lighthouse customer, utilizing the powerful combination of Celonis and Microsoft to implement practical, high-impact AI use cases that drive tangible business results, setting a benchmark for the global energy industry.

"The next generation of AI requires deep reasoning grounded in enterprise data and business processes,” said Charles Lamanna, Corporate Vice President for Business and Industry Copilot at Microsoft. “By combining Celonis Process Intelligence with Microsoft Copilot Studio and Microsoft AI, we are enabling companies to build intelligent solutions that deeply understand and optimize business operations. Uniper is a great example of how this powerful combination can accelerate transformation, unlock significant value, and help companies lead their industries forward."

Uniper's process excellence journey with Celonis

Uniper began using Celonis five years ago to drive operational excellence across its global energy business. Since then, Uniper has successfully implemented Celonis across 27 processes, connecting 8 source systems and supporting more than 350 active users.

Key successes span multiple core areas:

  • Plant Maintenance: Optimized the process to ensure work is safe and compliant, reducing risk and supplier waiting times
  • HR Recruiting: Improved the recruiting process for recruiting managers by reducing Time-to-Hire and optimized the candidate experience by utilizing automated notifications
  • Hydro Power Operation: Optimized on-time business reporting, which reduces operational costs and improves external supplier steering
  • ITSM: Enabled better supplier steering and quicker incident response times
  • Uniper Energy Sales and Uniper Technology: Enabled faster cycles for Proposal Management
  • Uniper Financial Service: Automated daily and on-time reporting, including optimization of Cash Discount opportunities
  • Internal Audit: Supporting the company’s "Trusted Advisor" and data-driven eAudit-approach

About Celonis

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line.

Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

© 2025 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners.