Make AI work for your enterprise

With every supplier paid. Every shipment made. Every customer served. There’s more data flowing through your business. BI tools help you analyze it. Large Language Models help you build on it. But neither know how or why your business flows. Process Intelligence changes that. Giving you the power to visualize every process, in every department. One by one or all-as-one. Understand performance dynamics and how to improve them at superhuman speed. With pinpoint accuracy.

The Celonis Process Intelligence Graph™ connects your process data (stored in our Object-Centric Data Model) to AI and the codified process knowledge necessary to understand where value opportunities lie and how to deliver on them. Designed to help you realize greater value more quickly, the Process Intelligence Graph is the connective tissue for your enterprise. It creates a common language for enterprise process performance so you can optimize entire value chains and make technologies like AI work for you.

Automation is our friend. Undertaking tasks. Pushing information. Accelerating workflows. But just because it’s running, doesn’t mean it’s working to its full potential. Take your automation from adolescent to advanced with AI made smarter by Process Intelligence.

With intelligent automation you can feed AI data that’s been contextualized with process knowledge. Process Intelligence powers sophisticated AI tools for business so they speak the language of your enterprise, and replace or work alongside simpler rules-based automation systems such as robotic process automation (RPA).

We run our personal lives on smart apps with big functionality, simple UX, and tap-speed intelligence. Now you get the same power at work. Every decision augmented with Process Intelligence. Relevant actions automated with AI that’s process aware.

Process Intelligence can supercharge your AI reporting tools. With the Celonis connector for Power BI, process insights are delivered natively into your familiar Microsoft Power BI environment, helping you visualize critical data and make better business decisions.

With Process Intelligence, teams become more productive. Customers are better served. Satisfaction increases. When Process Intelligence powers AI, your processes work - for your business and your customers.

1 in 3 customers will leave a brand they love after one bad experience.* Businesses get 20% higher customer satisfaction & employee engagement with AI.** * Source ** Source

Generative AI is more than just a buzzword. It’s a paradigm shift for business. Companies are using GenAI to quickly identify and capture value opportunities across the business. Market leaders are using technologies like Celonis Process Copilot to drive transformation. Process Copilot is a companion for your value journey that enables your teams to communicate directly with the Process Intelligence Platform as easily as chatting with their colleagues. Copilot is an evolution of the LLM for PQL Generation tool and makes it simple to seek instant insights and uncover opportunities for process improvements.