Execution App

Celonis for Order Management

Increase the productivity and reliability of order operations to deliver on-time while still cutting costs with the Celonis Order Management execution app, purpose-built to intelligently execute each step of the order management process.

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This is how we do it

Every app comes with a set of pre-built modules designed to tackle the toughest challenges in Order Management.

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Starter Kit

Visualize your process and detect inefficiencies quickly and easily with our market-leading process mining capabilities, pre-built KPIs and analyses.

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Open Order Processing

Automatically detect and resolve order errors and blocks, such as price or quantity changes, or unnecessary credit checks and delivery blocks for timely — and touchless — processing. 

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On-time Delivery Order Orchestration

Use machine learning to predict the likelihood of on-time delivery for each order, and drive automated, just-in-time actions to prioritize orders and fulfillment to deliver on time, every time.

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Screenshot - Touchless Order Capture powered by Conexiom

Touchless Order Capture powered by Conexiom

Automate sales order entry with 100% accuracy, eliminating manual errors and enabling scale. So your teams can spend more time with customers, not their keyboards.

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Screenshot - Touchless Order Capture powered by Conexiom

The power of the Celonis EMS inside every app.

Every app includes the full capabilities of the Celonis Execution Management System

Real-time Data

Integrates data across systems, desktops, documents, and event streams.

100+ Process Connectors

Process Intelligence

X-Rays processes for inefficiencies and recommends improvements

500+ pre-built Apps

Targeted Action

Executes on insights automatically and orchestrates your existing technologies

1,000+ Integrations

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EMS Capabilities

Real-time Data Ingestion

Real Time Data Ingestion gets data from your entire process ecosystem into Celonis.

Process and Task Mining

Process and Task Mining show you exactly what is happening in your business.

Planning and Simulation

Planning and Simulation lets you model and simulate future-state processes to understand the impact of your decisions.

Visual and Daily Management

Visual and Daily Management delivers proactive insights, prioritized tasks, recommendations, and suggested automations to every team member.

Action Flows

Action Flows give you the ability to execute and automate actions across all your underlying systems.

Make work easier for everyone

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For Customer Service Directors

  • Monitor value realization in real-time

  • Eliminate manual reporting with real-time KPI monitoring

  • Set intelligent targets and cascade work accordingly

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For Customer Service Managers

  • Get complete oversight over your team’s KPIs

  • Be alerted to critical blocks and take intelligent action to remove them

  • Intervene only when needed — everything else is automated

  • Free up your and your team’s time to focus on the things that matter

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For Customer Service Representatives

  • Always work on the most important order to deliver on-time

  • Get intelligent recommendations for next-best-steps to meet your goals

  • Only work on high-value orders — Celonis takes care of the rest

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For Process Analysts

  • Understand how your process truly runs in real-time 

  • Automatically identify critical inefficiencies and their root causes

  • Know which execution gaps have the biggest impact

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