Execution App
Celonis for Order Management
Increase the productivity and reliability of order operations to deliver on-time while still cutting costs with the Celonis Order Management execution app, purpose-built to intelligently execute each step of the order management process.
This is how we do it
Every app comes with a set of pre-built modules designed to tackle the toughest challenges in Order Management.
Starter Kit
Visualize your process and detect inefficiencies quickly and easily with our market-leading process mining capabilities, pre-built KPIs and analyses.
Open Order Processing
Automatically detect and resolve order errors and blocks, such as price or quantity changes, or unnecessary credit checks and delivery blocks for timely — and touchless — processing.
On-time Delivery Order Orchestration
Use machine learning to predict the likelihood of on-time delivery for each order, and drive automated, just-in-time actions to prioritize orders and fulfillment to deliver on time, every time.
Touchless Order Capture powered by Conexiom
Automate sales order entry with 100% accuracy, eliminating manual errors and enabling scale. So your teams can spend more time with customers, not their keyboards.
The power of the Celonis EMS inside every app.
Every app includes the full capabilities of the Celonis Execution Management System
Real-time Data
Integrates data across systems, desktops, documents, and event streams.
100+ Process Connectors
Process Intelligence
X-Rays processes for inefficiencies and recommends improvements
500+ pre-built Apps
Targeted Action
Executes on insights automatically and orchestrates your existing technologies
1,000+ Integrations
EMS Capabilities
Real-time Data Ingestion
Real Time Data Ingestion gets data from your entire process ecosystem into Celonis.
Process and Task Mining
Process and Task Mining show you exactly what is happening in your business.
Planning and Simulation
Planning and Simulation lets you model and simulate future-state processes to understand the impact of your decisions.
Visual and Daily Management
Visual and Daily Management delivers proactive insights, prioritized tasks, recommendations, and suggested automations to every team member.
Action Flows
Action Flows give you the ability to execute and automate actions across all your underlying systems.
Maximize your execution capacity
Achieve best-in-class results for the metrics that matter in Order Management
Make work easier for everyone
For Customer Service Directors
Monitor value realization in real-time
Eliminate manual reporting with real-time KPI monitoring
Set intelligent targets and cascade work accordingly
For Customer Service Managers
Get complete oversight over your team’s KPIs
Be alerted to critical blocks and take intelligent action to remove them
Intervene only when needed — everything else is automated
Free up your and your team’s time to focus on the things that matter
For Customer Service Representatives
Always work on the most important order to deliver on-time
Get intelligent recommendations for next-best-steps to meet your goals
Only work on high-value orders — Celonis takes care of the rest
For Process Analysts
Understand how your process truly runs in real-time
Automatically identify critical inefficiencies and their root causes
Know which execution gaps have the biggest impact
Related Resources
Everything you need to know to make your Order Management department the best it can be.
Execution Apps follow the money
Celonis Execution Apps empower business users to apply data and intelligence to how they sell, ship, collect, buy and pay — without having to swap out or change the underlying transaction systems.
