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Shared Services Resources

Find everything you need to know with our shared services resources. Discover how process mining and execution management can help Shared Services Centers or Global Business Services (GBS) organizations.

Celonis for Shared Services Transformation Hero Image 2023

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Celonis for Shared Services Transformation Hero Image 2023

Shared Services Transformation | Explainer Video

Shared Services Transformation | Explainer Video

This 1-minute video explains how Celonis makes cutting cost cost less, and turns your Shared Services Center into an always-on value magnet.

The State of the Shared Services & Outsourcing Industry 2023

The State of the Shared Services & Outsourcing Industry 2023

Get SSON global market report on Shared Services Centers. Why SSCs need process optimization for end-to-end process integration. Download to see the trends!

How Shared Services Centers Find & Capture Value across Processes | Celonis & SSON

How Shared Services Centers Find & Capture Value across Processes | Celonis & SSON

Learn how Shared Services Centers are prioritizing process optimization in the search for end-to-end process integration and digitalization.

SSON Market Report Infographic

SSON Market Report Infographic

Check out how Shared Services Centers are shaping up in 2023. Stats thanks to the Shared Services & Outsourcing Network.

Magic Quadrant™ for Process Mining Tools by Gartner®

Magic Quadrant™ for Process Mining Tools by Gartner®

Gartner names Celonis a Leader in first-ever Magic Quadrant™ for Process Mining Tool.

Shared Services Transformation Datasheet

Shared Services Transformation Datasheet

Make cutting cost cost less. Get the facts on how Celonis transforms Shared Services Centers.

How Shared Services Centers Find & Capture Value Across Processes

How Shared Services Centers Find & Capture Value Across Processes

Learn how process mining smashes cost reduction targets and finds & delivers on the value opportunities hiding in and between your processes.

Ultimate Guide: Shared Services Transformation

Get it free now

Ultimate Guide: Shared Services Transformation

How to use Process Mining to deliver on cost reduction, value creation, service quality, and lots, lots more.

Get it free now

Everest: Process Mining in Global Business Services

Everest: Process Mining in Global Business Services

Learn from Everest Group how process mining has a crucial role in transforming Shared Service Centers and GBS to step forward and emerge as strategic enterprise-wide partners.

How to Elevate Shared Services from Cost Centers to Innovation Centers

How to Elevate Shared Services from Cost Centers to Innovation Centers

Watch this 30 min webinar to learn how to put your Shared Service Center on the path to becoming a truly strategic partner across the business.

Accounts Payable Calculator

Accounts Payable Calculator

Easily calculate how much working capital you could free up in A/P while also cutting down on operational costs.

The Power of Procurement: Drive Agility and Manage Risk

The Power of Procurement: Drive Agility and Manage Risk

In this 30-minute webinar, hear how Zimmer Biomet uses Celonis for greater agility across P2P and to mitigate current inflation pressures.

Procurement Calculator

Procurement Calculator

With a few clicks, quantify how much time and money you could save in Procurement by investing in data-driven execution with Celonis.

Accounts Receivable Calculator

Accounts Receivable Calculator

Answer a few short questions to quantify the value of driving better execution in A/R.

Shared Services Transformation Demo

Shared Services Transformation Demo

Watch this 3-minute demo video to see how Celonis helps Shared Services Centers find and fix hidden process inefficiencies to deliver on service quality and cost reduction.

Transform Your Finance Organization

Watch on demand

Transform Your Finance Organization

Join IBM and Celonis as we share how to use process mining to create and optimize intelligent workflows that transform your finance operations.

Watch on demand

Define an Accounts Payable Automation Strategy That Works for You

Define an Accounts Payable Automation Strategy That Works for You

In this 10-minute read, you'll move through the basics of automation in A/P to defining an automation strategy that’s right for your organization.

Introduction to Process Mining

Introduction to Process Mining

Join this 20-minute demo to get to the heart of process mining — what it is, how it works, and how to get started. Start transforming your business with real-time process mining insights.

Celonis Demo Gallery

Check out Gallery

Celonis Demo Gallery

Check out our interactive demo gallery to see how Celonis helps streamline processes and optimize functions across common use cases, including A/P, A/R, Order Management and Procurement.

Check out Gallery

Why it Might be Time to Move on from Your Legacy A/P Tech

Why it Might be Time to Move on from Your Legacy A/P Tech

Check out this 5-minute read if you want to know how and why your legacy A/P technology is holding your team back — it's time get to the root causes of late payments and become a strategic v...

What's going wrong in your Accounts Receivable processes

What's going wrong in your Accounts Receivable processes

Check out this A/R infographic to discover how to streamline your processes and solve disputes before they surface — it will be 3 minutes of your time well spent.

What is Task Mining?

What is Task Mining?

Dedicate 7 minutes to understanding the role of task mining (think: capturing desktop data) when it comes to achieving breakthrough performance. Hint — you should use it in conjunction with ...

What is Process Mining?

What is Process Mining?

Check out this resource and get immediate insights into why process mining should be the first step you take towards unlocking process excellence.

The State of Procurement Execution: Where Teams are Falling Short — and Why

The State of Procurement Execution: Where Teams are Falling Short — and Why

Dedicate 4 minutes to understanding the key challenges facing Procurement teams today, and save your business millions of dollars down the road.

The State of Business Execution in Accounts Payable 2021

The State of Business Execution in Accounts Payable 2021

Check out this quick, 4-minute read to gain an understanding of the trends affecting A/P departments across the globe.

The Power of Process Mining in Purchase-to-Pay

The Power of Process Mining in Purchase-to-Pay

Check out this 6-minute read for some quick insights about how process mining drives productivity and eliminates inefficiency the across P2P process.

The Power of Process Mining for Procurement

The Power of Process Mining for Procurement

In this 5-minute read, learn about the most common process mining use cases across Procurement — you'll discover how to identify automation opportunities and improve KPIs like touchless PO r...

Process Mining: The What, Why and How Behind Better A/R Practices

Process Mining: The What, Why and How Behind Better A/R Practices

A 7-minute read on the power of process mining when it comes to driving better A/R practices. Hint: real-time visibility into customer payment behavior is a game changer.

The 3 Technologies Driving Accounts Receivable Transformation in 2021

The 3 Technologies Driving Accounts Receivable Transformation in 2021

Dedicate 6 minutes to learning about the technologies essential to driving change in forward-thinking Accounts Receivable departments.

Sysmex improves their cash flow by $10M

Sysmex improves their cash flow by $10M

Take a few minutes to read this customer story about Sysmex — a company that leveraged Celonis to streamline and optimize A/R processes and improve their cash flow by $10M.

How Tech Data cut their Procure-to-Pay cycle time by 57%

How Tech Data cut their Procure-to-Pay cycle time by 57%

In this customer story, find out how Tech Data's GBS team optimized their P2P process to achieve a 95% invoice automation rate, reduce P2P cycle time by 57%, and unlock operational savings.

Supply Chain Nightmares? It’s Time to Optimize your Procurement Processes

Supply Chain Nightmares? It’s Time to Optimize your Procurement Processes

COVID-19 pushed Procurement into the limelight — read this article to get a sense of why, and discover how Procurement teams can unlock hidden potential. It will be four minutes well spent.

Siemens: The power of process improvement on a global scale

Siemens: The power of process improvement on a global scale

In this customer story, discover how Siemens successfully drives digital transformation by leveraging Celonis technology. It will be ten minutes well spent.

Process Mining Hub

Process Mining Hub

With a visit to our process mining hub — your one-stop shop for all things process mining — you'll discover what the technlogy is, how it works, and why it matters when it comes to unlocking...

Powering Up Procurement with Process Mining

Powering Up Procurement with Process Mining

An eBook designed to help you find and fix inefficiencies in Procurement with process mining by covering the most common process gaps, and how you can fix them.

NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Process Discovery and Mining 2021

NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Process Discovery and Mining 2021

This 2021 analyst report is chock full of insights about Celonis's strengths and the broader Process Mining market landscape — it's worth a deep dive.

Introduction to Celonis Free Plan

Introduction to Celonis Free Plan

Tune into this 30-minute webinar to learn about the Celonis free plan and how you can get started with process mining for free.

HP's Journey to Data-driven Business Execution with Celonis

HP's Journey to Data-driven Business Execution with Celonis

Read this 5-minute blog to learn how HP leveraged Celonis to find up to a billion dollars worth of cashflow opportunity in A/P alone.

How Uniper's Center of Excellence Drives Process Mining Across the Enterprise

How Uniper's Center of Excellence Drives Process Mining Across the Enterprise

Discover how Uniper leveraged process mining to improve transparency and improvem processes from Audit to IT Service Management, to Procurement and beyond.

How Procurement Can Help Improve and Unlock Working Capital

How Procurement Can Help Improve and Unlock Working Capital

In just five minutes, discover how Procurement teams can do their part to help the company free up working capital.

How Deutsche Telekom’s Shared Services Center saved over €66M

How Deutsche Telekom’s Shared Services Center saved over €66M

A customer story highlighting Deutsche Telekom Services Europe and their journey to saving over €66M across their Procure-to-Pay process. Read it now to gain insights into tackling duplicate...