According to the latest Gartner® report, “Generative AI enables new capabilities in the process mining field by enhancing process discovery, real-time optimization and explainability. IT and business leaders must be aware of these advancements and adapt their implementation approaches for improved efficiency and strategic growth.”
The Gartner report provides the following recommendations:
Proactively seek out process mining vendors integrating generative AI capabilities to expedite actionable insights generation and maximize the benefits of process mining endeavors.
Adopt a more dynamic approach toward improving your processes by proactively identifying potential issues, optimizing processes dynamically and making data-driven decisions in rapidly changing environments. The integration of generative AI will enable more efficient real-time monitoring of processes.
Employ a conversational approach to enable the democratization of process mining. Leverage natural language processing (NLP) integrations to enable a broader audience to understand and analyze data without the need for specialized skills, providing increased accessibility to process mining.”
Download the Gartner report to learn about the impacts.
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Source: Gartner, The Impact of Generative AI on Process Mining, Issa Kerremans, Marc Kerremans, 14 September 2023.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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