Agreements and Terms
Terms of Use
Privacy / Data Protection
Supporting Documents
Website Terms of Use
Other Legal Documents
Master Services Agreement
Data Protection and Privacy
Product Descriptions
EMS Platform Products
EMS Business Applications
Celonis Training
Shipping Emissions Reduction Application
Celonis for Consulting
Snap
Metrics Definition
Support Services Description and Service Level Agreement
Master Early Adopter Terms & Conditions
Other Agreements
Legacy Single-Jurisdiction Master Services Agreement
Legacy Cloud Services Agreement
Legacy Software Subscription Agreement
Legacy Professional Services Agreement
Legacy Terms
Legacy Products
Legacy Metrics
Integromat Next Generation and Make Enterprise
Lenses.io
EcoVadis Sustainability Rating Solution
IntegrityNext
Supply of Goods and Services
Supplier Code of Conduct
Celonis World Tour
Microsoft Marketplace EULA for PAFNow

Agreements and Terms

Terms of Use

Your use of and access to Celonis Services are governed by the Terms and Conditions of the agreement under which You obtain those Services.

  • If You have executed a standalone agreement with Celonis, Your use is governed by the terms contained within that executed agreement.

  • If You purchase or renew a Subscription through the execution of an Order with Celonis, Your use is governed by the Celonis Master Services Agreement.

  • If You purchase or renew a Subscription through the execution of an order with one of our partners or resellers, Your use is governed by Your agreement with the partner or reseller, and as applicable, Your executed standalone agreement with us or our Master Services Agreement. Our Privacy Notice also applies.

Privacy / Data Protection

For data protection and privacy documentation related to Make Services, please see "Data Protection and Privacy" at https://www.make.com/en/terms-and-conditions.

Otherwise, Your use of the Services is subject to the terms of Our Data Processing Agreement and Privacy Notice, and the following related documents:

Please visit Our Trust Center for other privacy and security related information.

Supporting Documents

Our terms of use reference the following supporting documents, as applicable to Your Subscription:

1. Documentation

Core Products

Additional Services

Supplementary Services

2. Metrics Description

3. Support Services and Service Level Agreement

4. Order Form Supplements

Website Terms of Use

The Celonis Website Terms of Use apply to Your use of the Celonis website.

Other Legal Documents

For a full listing of all legal documents, please see below.

Master Services Agreement

Data Protection and Privacy

Product Descriptions

EMS Platform Products

EMS Business Applications

Celonis Training

Shipping Emissions Reduction Application

Celonis for Consulting

Snap

Metrics Definition

Support Services Description and Service Level Agreement

Master Early Adopter Terms & Conditions

Other Agreements

Legacy Single-Jurisdiction Master Services Agreement

Legacy Cloud Services Agreement

Legacy Software Subscription Agreement

Legacy Professional Services Agreement

Legacy Terms

Legacy Products

Legacy Metrics

Integromat Next Generation and Make Enterprise

Lenses.io

EcoVadis Sustainability Rating Solution

IntegrityNext

Supply of Goods and Services

Supplier Code of Conduct

Celonis World Tour

Microsoft Marketplace EULA for PAFNow

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