Leaders from every industry, all around the world, are harnessing the power of Process Mining to accelerate operations. Take a look at some of our favorite Celonis success stories.
At EDP, “digital is a people thing.” As a global leader and innovator in the energy sector, Energias de Portugal (EDP) is undertaking a massive digital transformation of their business processes. EDP’s centralized Digital Unit worked with various business units to embed Celonis as a key operational tool, which has accelerated their ability to streamline processes and deliver faster, more reliable services enterprise-wide.
From Finance and Customer Service to Manufacturing and IT, see the Superfluid Enterprise in action through the stories of Process Mining pioneers.
ABB utilizes Celonis insights to boost efficiency, accelerate cost-savings in processes including Master Data Management, Procurement and Accounting, Logistics, and Production, as well as ensure a successful ERP migration.
Airbus is using the Celonis ERP Solution Center to gain a better understanding of its processes, and maximize improvement.
AstraZeneca describes Celonis Process Mining as the main “catalyst” to their Digital Transformation and operational excellence journey.
Celonis enables AkzoNobel’s Global Business Services to drive efficient, effective, and compliant transactions.
BD uses Celonis in their Accounts Payable process to discover lost cash discounts and accelerate Internal Audits with a new level of process visibility.
BMW is supercharging their production process to accelerate finance operations, and improve customer experience.
Bonfiglioli, an Italian manufacturer uses Celonis to enable fact-based discussions, pinpointing inefficiencies and identifying the root causes within their processes.
Chart is realizing enormous working capital opportunities by improving Accounts Payable and Accounts Receivable processes with Celonis.
Chemours gained a better understanding of their Order-to-Cash (O2C) process to remove friction, accelerate working capital, and achieve Frictionless Finance.
Deutche Telekom uses Celonis to optimize their Purchase-to-Pay process, achieve full end-to-end transparency, and fight their annual cash discount losses of €2 million.
EDEKA gains unprecented insight into their IT Service Management process with Celonis.
Eissmann is achieving 30% faster throughput times thanks to flawless master data, frictionless Production and Procurement processes, more transparency in supplier performance, and more.
Elsevier is accelerating their publishing process by removing operational friction with the Celonis Action Engine.
EDP supercharges their enterprise-wide digital transformation initiative and achieves frictionless Finance operations with Celonis.
Innogycan now fully visualize its actual processes and understand root causes and interrelations in the process data, resulting in faster, better processes and more satisfied customers.
Koch Industries has significantly increased its performance on ServiceNow and highly reduced associated costs.
L’Oréal is discovering improvement opportunities in their Order-to-Cash process with Celonis Process Mining.
Lufthansa is using Celonis to accelerate on-ground operations, and reach new levels of process excellence for their passengers.
Medtronic implemented process mining for transformation with a value-driven and scalable approach, based collaboration between Finance & Supply Management, Enterprise Excellence, BI and IT.
Merck uses Process Mining innovations from Celonis to ensure success with Robotic Process Automation (RPA) initiatives.
Celonis plays a key role in Navantia’s digital transformation, accelerating processes like Purchasing, Accounts Payable and Product Definition and Development.
Neste analyzing transactional data to keep track of their complex business processes, and improve process management capabilities in logistics, accounting and purchasing with Celonis.
Postfinance is optimizing their internal processes to provide their customers with simplified, accelerated and more transparent transactions with Celonis.
REWAG streamlines Procurement and improves supplier relationship management with Celonis.
Schlumberger used Celonis for system migration during their ERP transition to drive a faster rollout and greater operational stability.
Schukat streamlines Warehouse Management to make same-day deliveries run like clockwork.
SDG is empowering Digital Transformation initiatives by leveraging the latest cutting-edge trends in business analytics and performance management.
Siemens empowers 3000+ employees worldwide with Process Mining across 70+ ERP systems.
Terberg used Celonis to define the new “Chain Process,” which allows them to determine the most valuable areas to make improvements, and create synergy across departments.
Uber drives stellar customer service on a global scale with Celonis.
Vodafone drives efficiency and standardization in their Purchase-to-Pay process with 2M+ invoices.
VTB Bank, the second-largest Russian bank, implemented Celonis to achieve the process transparency and efficiency needed to provide the best products for their customers, and make their processes cheaper and faster.
“Process Mining is about empowering decision makers with analytics that will eradicate gut-feeling decision-making and enable the data-driven organization of the future.”
“When we started using Celonis, we were seeking to understand the health of our processes and gain insights around bottlenecks and opportunities with Order to Cash, Accounts Receivable and Accounts Payable processes. Rather than simple dashboards and metrics, Celonis provides visibility to the underlying drivers of those metrics, enabling insights to areas of friction.”
“We are now in a position to see what drives our low-value orders. If 80% of invoices represent 20% of spend, it impacts not only Purchase-to-Pay, but also Accounts Payable.”
“With Celonis, we’re able to link different processes in an interconnected way. Now, we can look at our contracts and sales processes together, so we can rethink, review, and redefine KPIs.”
“We’ve already seen the benefits of Celonis in our Order-to-Cash and Procure-to-Pay functions, where we can now look at how many different process variants we have, and correct step-outs from standard processes on a global scale.”