Celonis Customers

Leaders from every industry, all around the world, are harnessing the power of Process Mining to accelerate operations. Take a look at some of our favorite Celonis success stories.

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Featured Story: EDP

At EDP, โ€œdigital is a people thing.โ€ As a global leader and innovator in the energy sector, Energias de Portugal (EDP) is undertaking a massive digital transformation of their business processes. EDPโ€™s centralized Digital Unit worked with various business units to embed Celonis as a key operational tool, which has accelerated their ability to streamline processes and deliver faster, more reliable services enterprise-wide.

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Customer Stories

From Finance and Customer Service to Manufacturing and IT, see the Superfluid Enterprise in action through the stories of Process Mining pioneers.

ABB customer story page

ABB

ABB utilizes Celonis insights to boost efficiency, accelerate cost-savings in processes including Master Data Management, Procurement and Accounting, Logistics, and Production, as well as ensure a successful ERP migration.

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Airbus

Airbus

Airbus is using the Celonis ERP Solution Center to gain a better understanding of its processes, and maximize improvement.

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AstraZeneca customer story page

AstraZeneca

AstraZeneca describes Celonis Process Mining as the main โ€œcatalystโ€ to their Digital Transformation and operational excellence journey.

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AzkoNobel main customer story page

AzkoNobel

Celonis enables AkzoNobelโ€™s Global Business Services to drive efficient, effective, and compliant transactions.

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Becton Dickinson main customer story page

Becton Dickinson (BD)

BD uses Celonis in their Accounts Payable process to discover lost cash discounts and accelerate Internal Audits with a new level of process visibility.

Read the Blog
BMW customer story page

BMW

BMW is supercharging their production process to accelerate finance operations, and improve customer experience.

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Chart customer story page

Chart Industries

Chart is realizing enormous working capital opportunities by improving Accounts Payable and Accounts Receivable processes with Celonis.

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Chemours

Chemours

Chemours gained a better understanding of their Order-to-Cash (O2C) process to remove friction, accelerate working capital, and achieve Frictionless Finance.

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EDEKA

EDEKA gains unprecented insight into their IT Service Management process with Celonis.

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Eissmann customer story page

Eissmann

Eissmann is achieving 30% faster throughput times thanks to flawless master data, frictionless Production and Procurement processes, more transparency in supplier performance, and more.

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Elsevier customer story page

Elsevier

Elsevier is accelerating their publishing process by removing operational friction with the Celonis Action Engine.

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Energias de Portugal (EDP)

EDP supercharges their enterprise-wide digital transformation initiative and achieves frictionless Finance operations with Celonis.

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innogy customer story page

innogy

Innogycan now fully visualize its actual processes and understand root causes and interrelations in the process data, resulting in faster, better processes and more satisfied customers.

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Koch main customer story page

Koch

Koch Industries has significantly increased its performance on ServiceNow and highly reduced associated costs.

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L'Oreal customer story page

L'Orรฉal

Lโ€™Orรฉal is discovering improvement opportunities in their Order-to-Cash process with Celonis Process Mining.

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Lufthansa More Stories Droplet

Lufthansa

Lufthansa is using Celonis to accelerate on-ground operations, and reach new levels of process excellence for their passengers.

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Medtronic customer story page

Medtronic

Medtronic implemented process mining for transformation with a value-driven and scalable approach, based collaboration between Finance & Supply Management, Enterprise Excellence, BI and IT.

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Merck customer story page

Merck

Merck uses Process Mining innovations from Celonis to ensure success with Robotic Process Automation (RPA) initiatives.

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Navantia main customer story page

Navantia

Celonis plays a key role in Navantiaโ€™s digital transformation, accelerating processes like Purchasing, Accounts Payable and Product Definition and Development.

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neste customer story page

Neste

Neste analyzing transactional data to keep track of their complex business processes, and improve process management capabilities in logistics, accounting and purchasing with Celonis.

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PostFinance customer story page

PostFinance

Postfinance is optimizing their internal processes to provide their customers with simplified, accelerated and more transparent transactions with Celonis.

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REWAG

REWAG streamlines Procurement and improves supplier relationship management with Celonis.

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Schlumberger main customer story page

Schlumberger

Schlumberger used Celonis for system migration during their ERP transition to drive a faster rollout and greater operational stability.

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Schukat

Schukat streamlines Warehouse Management to make same-day deliveries run like clockwork.

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SDG Group customer story page

SDG Group

SDG is empowering Digital Transformation initiatives by leveraging the latest cutting-edge trends in business analytics and performance management.

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Siemens

Siemens empowers 3000+ employees worldwide with Process Mining across 70+ ERP systems.

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Terberg customer story page

Terberg

Terberg used Celonis to define the new โ€œChain Process,โ€ which allows them to determine the most valuable areas to make improvements, and create synergy across departments.

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Uber

Uber drives stellar customer service on a global scale with Celonis.

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UniCredit Bank

Unicredit Bank

Unicredit Bank is restructuring their core processes through a uniquely innovative pilot project with Celonis.

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Vodafone

Vodafone drives efficiency and standardization in their Purchase-to-Pay process with 2M+ invoices.

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VTB customer story page

VTB Bank

VTB Bank, the second-largest Russian bank, implemented Celonis to achieve the process transparency and efficiency needed to provide the best products for their customers, and make their processes cheaper and faster.

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Israel Expรณsito Peraza, Vodafone

โ€œProcess Mining is about empowering decision makers with analytics that will eradicate gut-feeling decision-making and enable the data-driven organization of the future.โ€

Israel Expรณsito Peraza
Head of SCM Data Governance & Analytics
Vodafone
Read the Vodafone story
Barbara Infante

โ€œWhen we started using Celonis, we were seeking to understand the health of our processes and gain insights around bottlenecks and opportunities with Order to Cash, Accounts Receivable and Accounts Payable processes. Rather than simple dashboards and metrics, Celonis provides visibility to the underlying drivers of those metrics, enabling insights to areas of friction.โ€

Barbara Infante
Director, Business Process & Data Insights
Becton Dickinson (BD)
Read Barbara's Blog Post
Nina Ivetic

โ€œWe are now in a position to see what drives our low-value orders. If 80% of invoices represent 20% of spend, it impacts not only Purchase-to-Pay, but also Accounts Payable.โ€

Nina Ivetiฤ‡
Performance Optimization Manager
AkzoNobel
Watch the AkzoNobel webinar
edp-henriques

โ€œWith Celonis, weโ€™re able to link different processes in an interconnected way. Now, we can look at our contracts and sales processes together, so we can rethink, review, and redefine KPIs.โ€

Ricardo Henriques
Deputy Director, Technology Transformation Programs & Automation
EDP Comercial
Read the EDP story
Subbu Ramakrishnan Novartis

โ€œWeโ€™ve already seen the benefits of Celonis in our Order-to-Cash and Procure-to-Pay functions, where we can now look at how many different process variants we have, and correct step-outs from standard processes on a global scale.โ€

Subbu Ramakrishnan
Head of Design & Architecture, Finance & Procurement Systems
Novartis

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