The 2023 Process Optimization Report for IT

The Process Optimization Report

The Process Era is Here: IT Edition

Find out how IT leaders in Europe and the United States use processes to create value and drive innovation. Meet 'The Process Era: IT Edition' – your guide to the latest trends in IT process optimization.

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Get a new perspective on IT processes

Over 300 IT leaders, and…

  • 84% say processes are their greatest lever for value
  • 81% say harnessing AI is driving the need to optimize processes in the next year
  • 68% of those using AI fear process shortcomings may hold back AI efforts

Dig into these results and more and learn how IT leaders are optimizing processes. Find out what’s driving the need to optimize, the technologies IT are using, and the outcomes they’re seeing.

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