Join us for the second session in this series to harness the power of the Celonis and KPMG LLP alliance.
The servicing of policyholders is a core business capability in an insurers’ value chain, whether it’s binding new policies, ensuring customer renewals, or providing the right service levels throughout the entire customer journey. However, with increasing risk variables, multiple custom-made systems, rate pressures, and rising customer expectations, policy administration is a driver for process inefficiency and customer dissatisfaction. The modernizing of policy administration platforms and processes can reduce cycle times, improve efficiency, enhance straight through processing, and increase customer service levels.
Based on a recent AM Best poll, underwriting and policy administration have now become a lead focus area for innovation and digitalization opportunities given its overall impact on growing the premium base while maintaining costs. But where to start?
Join us Thursday, February 15 to understand how Celonis and KPMG partner with insurers to improve expense ratios, accelerate work cycles, and increase customer satisfaction.
Register today to save your seat.
Watch Part 1 of the Modernizing Insurance Webinar Series, Modernizing Insurance: Claims here.
Some of all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.