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Celonis brings the power of process mining and execution management to the masses with Business Miner™

BlogBusiness Excellence

Profound discoveries usually start with a question. Why does an apple fall from a tree? Are we alone in the universe? What is my Days Payable Outstanding? Okay. That last one may not have the same cosmological implications as the first two, but it’s no less important to the Account Payable manager trying to maximize their company’s working capital.

Today, Celonis announced Business Miner™, a new capability of their Execution Management System (EMS) that enables business professionals to find and fix broken processes using an easy-to-use question-and-answer-based interface. The process mining and execution management software company debuted Business Miner and other new EMS features at Celosphere, their annual user conference being held in Munich and live streamed around the world.

“For years, Celonis has been working on our secret obsession - to launch our next game-changer - multi-dimensional process mining and a never before seen consumer experience that opens execution management to every single business user in the enterprise,” said Alex Rinke, Co-CEO and Co-Founder of Celonis. “Celonis Process Sphere and Celonis Business Miner represent the start of a new era of enterprise systems that completely change the way our customers look at their own businesses and across their entire supply chain.”

Business Miner was one of several product and acquisition announcements Celonis made during the event. The company also debuted Process Sphere™, the new Emporix Commerce Execution Platform, Accounts Receivable Apps and the acquisition of Sailfin Technologies, a leader in end-to-end accounts receivable (AR) solutions.

Business Miner is in Limited Availability.

Democratizing process mining: Consumer-grade Q&A experience

Questions, be they scientific, business or deeply personal, are fundamental to how humans learn and grow. We’re always creating new tools to help us answer those questions. In centuries past, we built libraries of stone and printed catalogs on paper. Today, we build data lakes on silicon and create analytic software with code. We’ve built entire industries on helping people find answers to their questions. In fact, you likely found this article by entering a query into a search box on your favorite social media platform, web browser or search engine.

Business Miner is part of Celonis’ strategy to democratize process mining and execution management technology by building enterprise apps at consumer scale within a business operating system.

With Business Miner, Celonis brings an intuitive, Q&A-based user experience to Celonis EMS. According to the company, Business Miner will enable even users with limited technical knowledge to quickly and easily begin using EMS to discover and share actionable process insights across the enterprise.

Business Miner user interface

Uncovering process insights with Celonis EMS Business Miner Q&A-based user interface

“We see Celonis as a critical platform to drive business performance at HSBC,” said Alex Moro, Head of Process Re-engineering and Advanced Design at HSBC. “Removing the barrier to entry for non-technical users with Business Miner will help us better realize the value of Celonis EMS.”

What is Business Miner?

Business Miner is a question-and-answer-based experience within Celonis EMS that enables  business users to discover and share rich process insights. Three new features are included with Business Miner:

Question-and-answer-based exploration: A new Q&A-based interface presents users with key questions related to a chosen business process, such as “What is the breakdown of payments in early, late, and on-time?” Business Minder then delivers a curated set of visuals that guide the user to key insights for specific KPIs and provides follow-up questions such as “What is the root-cause of my late payments?” or “How do I improve my On-time Payment rate?” With this question-based analysis functionality, users get actionable insights without needing to filter OLAP tables, write complex PQL code or wait for a process analyst.

Business Miner curated KPI visualizations and follow-up questions

Celonis EMS Business Miner curated KPI visualizations and follow-up questions

Simplified, Guided Onboarding: With Business Miner, new Celonis EMS users are sent an invitation email, guiding them through a streamlined onboarding process and security authentication.

Insights Sharing and Collaboration: With a few clicks, users can capture an insight from the Business Miner interface and invite other users within the organization to view, collaborate on and discuss the insight directly within the Celonis EMS. The insights are contextual, secure, and connected to support the quality of collaboration.

Collaborating on process insights uncovered through Business Miner directly within Celonis EMS

Collaborating on process insights uncovered through Business Miner directly within Celonis EMS

Get Business Miner training at Celonis Academy

Beginning today, Celonis Academy learners can access a Business Miner introduction course that covers the interface and its features.

Celonis Academy offers over 300 courses to help you learn the process mining, process management, and execution management skills that today’s employers are looking for…all online and all for free.

More from Celosphere 2022:

Bill Detwiler is Editor for Technical Content and Ecosystem at Celonis. He is the former Editor in Chief of TechRepublic, where he hosted the Dynamic Developer podcast and Cracking Open, CNET's popular online show. Bill is an award-winning journalist, who's covered the tech industry for more than two decades. Prior his career in the software industry and tech media, he was an IT professional in the social research and energy industries.
Bill Detwiler
Editor, Technical Content & Ecosystem

Bill Detwiler is Editor for Technical Content and Ecosystem at Celonis. He is the former Editor in Chief of TechRepublic, where he hosted the Dynamic Developer podcast and Cracking Open, CNET’s popular online show. Bill is an award-winning journalist, who’s covered the tech industry for more than two decades. Prior his career in the software industry and tech media, he was an IT professional in the social research and energy industries.

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