Introduction to Process Mining

In this demo we’ll look into the Purchase-to-Pay process to:

  1. identify improvement potential in the procurement process

  2. analyze and prioritize the business impact,

  3. identify root-causes for process-inefficiencies and select the best solution,

  4. drive change and get the whole organization behind it and

  5. monitor your success.

Exemplary topics we’ll covering include

  • Learn how to increase perfect PO rate by eliminating rework in order to reduce manual effort, reduce cycle times and increase productivity and fulfillment

  • Explore how to determine the root causes of manual rework, compliance issues and delays

  • Discover how to drive automation and to achieve higher process efficency

You can also download our introductory presentation (.pdf)

Katherine Bellaver
Sales Development Representative
Screenshot - Frictionless Production

Related reading

Frequently asked questions

Do we need to hire data scientists if we want to use Celonis?

No, it is not necessary to hire specially qualified staff. Only a minor share of employees needs Data Scientist Skills to work with Celonis.

How many standard connectors does Celonis offer?

Standard data connectors are available for 75+ processes of 35+ IT systems.

How long does the implementation take if no standard connector is in place?

Approx. 30-50 man days. However, implementation time varies with the complexity of the system to be connected and whether a pilot project (PoV) was already conducted.

Does Celonis save any of our data for a long period?

Data storage duration depends on your preferences.

If the database connection is once established, is it just one click to connect a new process in the IBC? E.g., SAP P2P is connected and we now want to connect SAP O2C.

If the system is already connected there is no additional effort for setting up the connector. However, if the underlying database / table structure is not the same for the respective processes, every process needs its own data model and data transformation to use the data for analyses. Celonis has developed standard data connectors for a large variety of processes (75+) of standard IT systems (35+) to automate and accelerate the data integration and process connection.

How complex is it to establish the database connection ourselves?

Some technical knowledge is required to establish a database connection.

How are step by step automation ratios calculated?

Automation rate calculation is based on the ratio of human- to computer-controlled interactions per activity.

How does Celonis transfer data from our systems to the IBC?

Source data is transfered to the IBC via an extractor server. All data transferred to the IBC is encrypted via HTTPS using TLS 1.2 or higher.

What are the key areas in our RPA journey where Celonis fits in? Can we integrate with any RPA tool provider or just the ones Celonis has partnerships with?

Celonis can support the whole RPA implementation journey.In the area of robots implementation, we gain most of our experiences with the three main RPA vendors (UIPath, Blue Prism and Automation Anywhere), who are also our strategic partners.

To what extent can benchmarking support us beyond comparing best practice examples to other factories/departments?

Benchmarking in Celonis is very dynamic and flexibly configurable. It can be used to compare different business areas and factors as well as to track process improvement over time.

How can Celonis help us reduce the complexity of our processes and process landscape?

Celonis goes beyond end-to-end process transparency and provides customers with the Celonis Action Engine to prioritize actions and operationalize insights directly in their systems.

Can we use the conformance checker if we do not have a standardized process model to import?

Yes, there are several ways to set up a target process in the conformance checker.

The analytics dashboard which dives deeper into root cause of the identified deviations, how will that be created for our systems? Who makes the decision on what KPIs and tables to include in this dashboard?

We provide you with our best practices and tailor them to the specific needs of all employees, who are using the respective analyses.

What is the exact implementation time in case we have many legacy systems and customer-specific systems in addition to SAP? How does this work if the standard connectors are not already installed?

As implementation time depends greatly on the complexity and the extent of the data connection as well as on the system to be connected, no definite number can be committed here. As a general guideline approx. 30 man-days can be calculated for the implementation effort of one source system and approx. 20 days for each additional system. New source systems can be connected to the IBC as long as the system has a JDBC connector. There is no limitation regarding the number of source systems to be connected.

What are the exact benefits of the App Store? How does it add value?

The Celonis App Store minimizes your time-to-value with quick and easy process connections and >300 predefined analyses.

What data quality is expected from us for a PoV?

Minimum requirement: Event log (ID, activity, timestamp). Some format specifiactions exist. Besides one-time data extracts, we can also establish a continuous data connection already within a PoV, which ensures a high data quality.

What resources are required from us in the PoV phase? What can we expect?

A dedicated project team, process experts, and management is hightly recommended to successfully conduct a Proof-of-Value.

Does a POV incorporate building an organizational-wide enablement for the process mining technology? How are the users enabled?

No, this is not necessary for a Proof-of-Value.

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