From increasing customer expectations for instant access to their purchases, to lower tolerance for late or incomplete deliveries, there’s more urgency than ever to increase productivity and reliability of order operations. For fulfillment and customer service leaders, this requires a new level of insight into the execution of daily processes and an increased ability to turn these insights into meaningful breakthroughs. Celonis can help with that.
With Celonis EMS, leaders are removing execution gaps and streamlining order management processes across systems and departments to deliver on time, increase productivity, and improve reliability. Celonis enables leaders to maximize their execution capacity across their operations, empowering their team to work smarter and faster toward the most important business goals.
Ascend Performance Materials achieved breakthrough performance in Order Management by reducing cycle time from order to delivery by 3 days in just 4 months. In the same period, they improved on-time delivery by 27%.
Learn more about maximizing the capacity of your Order Management processes and how it can transform your business.