Process Mining Solutions

Frictionless Order Management

From increasing customer expectations for instant access to their purchases to lower tolerance for late or incomplete deliveries, thereโ€™s more urgency to than ever increase productivity and reliability of order operations. For fulfillment and customer service leaders, this requires a new level of insight into daily processes and an increased ability to turn these insights into meaningful process improvements.

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A New Path to Extraordinary Customer Experiences

With Celonis, leaders are streamlining and removing friction from order management processes across systems and departments to deliver on-time, increase productivity, and improve reliability. Celonis enables leaders to transform their operations by empowering their team to work smarter and faster toward the most important business goals.

Frictionless Order Management
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Frictionless Order Management

How Celonis Helps

on-time delivery - icon

Deliver On Time, Every Time

Ensure business processes never get in the way of on-time fulfillment.

Increase agent productivity - icon

Increase Productivity Across Your Teams

Eliminate rework and unnecessary touches to control operating costs.

Increase order quality - icon

Improve the Quality of your Order Operations

Prevent order errors from impacting customer satisfaction and in-full delivery.

Thomas Reichmann

โ€œBut we have not only become better and more powerful since we have been working with Celonis, we have also become more honest. We have honest information in the system and the ability to analyze it.โ€

Thomas Reichmann
Project Manager
Schukat Electronic
Read the Story

Related Resources

Learn more about eliminating friction in your Order Management processes and how it can transform your business.

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How Siemens Revolutionized their Order Management Processes

Schukat

Schukat Provides Same-Day Delivery with Celonis

Dow Chemical

Dow Chemical Works on a Transactional Process Automation Strategy

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