Celonis Snap for ServiceNow

Snap + ServiceNow = Frictionless Service Management

Celonis Snap gives you 100% transparency into your ServiceNow Incident Management Process for free, and with no installation required. Harness the power of Process Mining to quickly reveal hidden process bottlenecks and inefficiencies, and make improvements over time.

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Enhance Your ServiceNow Experience

Areas where Celonis Snap delivers value:


100% Transparency

Intelligent algorithms help you to reconstruct, analyze, and understand your ServiceNow processes accurately, so you can focus on the most important areas of improvement.


Reduce Ticket Volume & Resolution Costs

Celonis Snap for ServiceNow enables you to identify and eliminate root causes of inefficiencies across your entire service desk operation to decrease costs & volumes.


Increase Ticket Resolution Efficiency

Our Process Mining solutions helps you solve tickets faster by optimizing assignment rules, reducing multi-hop tickets, and optimizing your automation potential.

Step 1: Sign Up

It only takes a few minutes to get started with Snap and experience the power of the Celonis Intelligent Business Cloud.

Snap Sign-Up Screenshot
Snap Sign-Up Screenshot

Step 2: Connect Data

Connect your ServiceNow instance to the Celonis Intelligent Business Cloud.

Celonis Snap Home Screen Screenshot
Celonis Snap Home Screen Screenshot

Step 3: Gather Insights

Gain valuable insights instantly with our pre-built Celonis for ServiceNow apps.

ServiceNow Screenshot
ServiceNow Screenshot

Other Celonis Editions

Process Mining for the Enterprise of Any Size

Celonis Snap Edition Card

Celonis Snap

Celonis Enterprise

Celonis Enterprise

Celonis for Consulting Edition Card

Celonis for Consulting

Celonis Academic Edition Card

Celonis Academic

Ready to Get Started with Snap?

Sign up in minutes and get started for free and experience the power of the Celonis Intelligent Business Cloud.

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