Snap + ServiceNow = Frictionless Service Management
Celonis Snap gives you 100% transparency into your ServiceNow Incident Management Process for free, and with no installation required. Harness the power of Process Mining to quickly reveal hidden process bottlenecks and inefficiencies, and make improvements over time.
Areas where Celonis Snap delivers value:
Intelligent algorithms help you to reconstruct, analyze, and understand your ServiceNow processes accurately, so you can focus on the most important areas of improvement.
Celonis Snap for ServiceNow enables you to identify and eliminate root causes of inefficiencies across your entire service desk operation to decrease costs & volumes.
Our Process Mining solutions helps you solve tickets faster by optimizing assignment rules, reducing multi-hop tickets, and optimizing your automation potential.
It only takes a few minutes to get started with Snap and experience the power of the Celonis Intelligent Business Cloud.
Connect your ServiceNow instance to the Celonis Intelligent Business Cloud.
Gain valuable insights instantly with our pre-built Celonis for ServiceNow apps.