Celonis Snap gives you 100% transparency into your ServiceNow Incident Management Process for free, and with no installation required. Harness the power of Process Mining — the technology at the core of the Celonis Execution Management System — to quickly reveal hidden execution gaps in your processes, and take action to eliminate them.
Intelligent algorithms help you to reconstruct, analyze, and understand your ServiceNow processes accurately, so you can focus on the most important areas of improvement.
Celonis Snap for ServiceNow enables you to identify and eliminate root causes of execution gaps across your entire service desk operation to decrease costs & volumes.
Solve tickets faster by optimizing assignment rules, reducing multi-hop tickets, and optimizing your automation potential.
It only takes a few minutes to get started with Snap and experience the power of Process Mining
Gain valuable insights instantly with our pre-built Celonis for ServiceNow apps.
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