Snap + ServiceNow = Perfectly Executed Service Management

Celonis Snap for ServiceNow

Celonis Snap gives you 100% transparency into your ServiceNow Incident Management Process for free, and with no installation required. Harness the power of Process Mining — the technology at the core of the Celonis Execution Management System — to quickly reveal hidden execution gaps in your processes, and take action to eliminate them.

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Enhance Your ServiceNow Experience with Snap


100% Transparency

Intelligent algorithms help you to reconstruct, analyze, and understand your ServiceNow processes accurately, so you can focus on the most important areas of improvement.


Reduce Ticket Volume & Resolution Costs

Celonis Snap for ServiceNow enables you to identify and eliminate root causes of execution gaps across your entire service desk operation to decrease costs & volumes.


Increase Ticket Resolution Efficiency

Solve tickets faster by optimizing assignment rules, reducing multi-hop tickets, and optimizing your automation potential.

Step 1: Sign Up

It only takes a few minutes to get started with Snap and experience the power of Process Mining

Snap Sign-Up Screenshot
Snap Sign-Up Screenshot

Step 2: Connect Data

Connect your ServiceNow instance to Snap.

Celonis Snap Home Screen Screenshot
Celonis Snap Home Screen Screenshot

Step 3: Gather Insights

Gain valuable insights instantly with our pre-built Celonis for ServiceNow apps.

ServiceNow Screenshot
ServiceNow Screenshot

Other Celonis Editions

The power of EMS at your fingertips

Celonis Snap Edition Card

Celonis Snap

Celonis Enterprise

Celonis Enterprise

Celonis for Consulting Edition Card

Celonis for Consulting

Celonis Academic Edition Card

Celonis Academic

Ready to Get Started with Snap?

Sign up in minutes and experience the power of Process Mining for free.

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