How to Elevate Shared Services from Cost Centers to Innovation Centers

On-Demand Webinar

How to Elevate Shared Services from Cost Centers to Innovation Centers

Put your Shared Service Center on the path to becoming a strategic partner across the business.

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Bigger remit, bigger expectations.

Shared Service Centers (SSCs) have never been more strategic and under more pressure to deliver. To meet ever-growing expectations, centers must achieve seamless, intelligent back-office processes so they free up resources to create value for the entire business.

This is where process mining comes in. When you optimize core processes, a cumulative effect builds. You start to deliver world-class cost efficiencies while taking on new processes, pioneering technology, and positioning yourself as the ‘go-to’ team for innovation.

Watch our webinar on demand to learn how you can reveal and fix the inefficiencies and breakdowns across your systems, processes, and people. And how that puts Shared Service Centers on the path to becoming a truly strategic partner across the business.

Join us to learn how

  • Process mining creates end-to-end process visibility for SSCs – so they can take the right action at the right time.
  • SSCs can reduce costs and increase operating margins by streamlining and optimizing processes.
  • Centers can take on increasingly strategic processes, enabling them to elevate their partnership with the business.
  • Why (and how) a Center of Excellence sets up an SSC to pioneer new technology enterprise-wide.


  • Gwyn Roberts, Global Business Development, Celonis
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