Overview Event Collection Process Discovery Process Analytics Action Engine

The future of operations is here.

The Action Engine is the AI-powered operational hub you need to transform the way your business runs. Engage your entire organization in the Intelligent Business Cloud experience and help everyone act more productively, consistently and customer-focused.

Think of the Action Engine as the operational engine of your transformation journey.

Action Engine empowers everyone.

Action Engine is versatile enough to span your entire organization–from associates to executives and simple processes to the most complex.

Signals	Status	Assignee	Attributes
Ship As Express Delivery To Meet Confirmed Delivery Date	Open	Me	Order number VV21018	Customer PowerLine Base 5475	Order value 22500.00 €	Requested delivery date 10/09/2018
Prioritize Credit Check To Meet Requested Delivery Date	In progress	Me	Order number V449665	Customer number K13002	Order value 2469.00 €	Requested delivery date 10/13/2018	Probability of meeting requested delivery date 25%
Bring Transit Time In ERP Up-To-Date	Open	Me	Route 12342143	Route transit time 4.0	Average actual transit time 6.5
Review Quality Assurance Complaints	In progress	Me	Material Number M126	Material Name iPhone SE	Ratio of QA complaints 28.6%
Accelerate Purchasing For Customer Order	Open	Me	Order number V338648	Customer PowerLine Base 5475	Order value 22500.00 €	Confirmed Delivery Date 09/30/2018
Check Credit Limit For Low Value Orders	Open	Me	Order number VV21018	Customer number K18154	Customer Name Power Broker 730	Confirmed Delivery Date 10/16/2018

Signals	Status	Assignee	Attributes
Approve Major Price Increase	Open	Me	Purchase Doc. No. V450957	Purchase Item No. 30030	Material Group 001	Material Group Text Metal processing	Changed From 2,537.00	Changed To 14,743.00
Automation Rate Dropped For Supplier	In progress	Me	Vendor number 0000001000	Vendor name C.E.B. BARCELONA	Activity Receive Order Confirmation	Automation Rate last 30d 0.118	Automation Rate previous 60d 0.351	Change -0.233
Frequent Maverick Buying By Purchasing Organization	Open	Me	Company Code V450957	Company C K23512	Month 1150.00 €	Maverick Buying Rate 10/13/2018	Maverick Buying Volume 420,310 €
Bring Price In Master Data Up-To-Date	In progress	Me	Material Number 80-100C	Material Light Bulb 220/235V 80 watt clear	Price change ratio 93.2%	/# changes 3,427
Convert Purchase Request To Purchase Order	Open	Me	Order number V450957	Customer number K23512	Order value 1150.00 €	Requested delivery date 10/13/2018

Signals	Status	Assignee	Attributes
Invoice Currency Differs From Purchase Order	Open	Me	Company Code V450957	Invoice Number K23512	Fiscal Number 1150.00 €	Invoice Value 47,669.79 €
Prioritize Payment Block Removal	In progress	Me	Invoice Number 0000330876	Fiscal Year 2018	Invoice Value 59,139.25 €	Days until CD due date 4
Realize Cash Discount	Open	Me	Invoice Number 0000330876	Fiscal Year 2018	Invoice Value 83,413.53 €	translation missing: en.attributes_days_until_CD_due_date 2
Check Duplicate Invoice	In progress	Me	Net Value current month 300.2k €	Avg Net Value previous six months 55.1k €

Signals	Status	Assignee	Attributes
Check Ticket Near SLA Breach	Open	Me	Ticket Number 6534	Assignment Group Tier 2 Incident	CI Class Telecommunication	Priority Medium	Unternehmen ABC Unternehmen
Frequent Hey Joe Tickets By Reporter	In progress	Me	Reporter Plant Production - Service Desk	Unternehmen Production Company Inc.	Support Level 2nd level support	Ratio Hey Joe Tickets in last 30 days 23%
Assign Unassigned High Priority Ticket	Open	Me	Ticket Number 77876	Assignment Group Tier 2 Incident	CI Class Server	Priority High	Unternehmen ABC Unternehmen
Assign Ticket To Other Team	In progress	Me	Ticket Number 2655	Assignment Group Tier 2 Incident	CI Class Laptop	Priority Medium	Unternehmen ABC Unternehmen

Action Engine is a fast learner.

Action Engine naturally integrates AI and Machine Learning, and setup of new use cases is easy.

Learn from processes

Powered by the Process Mining Technology, Action Engine uses valuable process data which is not available in other solutions.

Learn from as-is data

Action Engine analyzes and predicts based on as-is cycle times rather than static master data.

Learn from user feedback

Action Engine provides a feedback channel to the business user for a dynamic optimization of the best course of action.

Action Engine is unique.

Action Engine perfectly supports your transformation journey.

Full end-to-end view

Action Engine works across modules, systems, and processes.

As-is based analysis

Findings are based on as-is cycle times and process patterns.

Proactive recommendations

Action Engine continuously analyzes your data to give proactive recommendations.

Execution engine

Actions can be triggered directly in your source systems.

High involvement

Action Engine empowers everyone to contribute to your overall goals.

Easy configuration

Action Engine can be configured without technical know-how.

Action Engine increases automation.

Action Engine not only powers your human but also your digital workforce.

Process-based triggers

Based on your as-is process flows, Action Engine intelligently triggers the right RPA bot at the right time.

Extended domain

Given the digital workforce you already have, Action Engine helps you to broaden its domain of application and raises your automation rate.

Seamless integration

Action Engine offers a universal approach to trigger RPA bots out of arbitary source systems without system-specific integration efforts.

What our customers say

The German electronics component distributor Schukat uses Celonis to improve the service for its customers and to gain an edge over their competitors.

"I believe that within a few years every company will need software like Celonis to survive the market."

Georg Schukat

Owner and CEO, Schukat Electronic

Read success story

Adding value with our App Store

The best assistants organize, plan, execute and grow with experience. The Action Engine starts out strong, and with our intelligent apps only gets stronger.
Each process and app you download from the App Store comes with a set of related skills for your Action Engine, ensuring you get the most out of your data.