Process Discovery
Process Discovery gives you an easy, visual, interactive way to explore every step of every process, so you can identify points of friction. To optimize your process outcomes, you have to know your processes inside and out. Celonis Process Discovery lets you know what’s holding you back, and how you can move forward with new opportunities to increase revenue, free up capital, ensure customer satisfaction.
How Does Process Discovery Work?
Instant insight into all process variations
Process Discovery automatically derives your most common process. No workshops, no whiteboards, no lengthy process mapping exercises. Watch as your process unfolds, step-by-step, automatically from your system data.
Identify points of friction and inefficiency
Celonis provides more than transparency; it gives you clarity and objective certainty about the areas of your process that aren’t working and the ones that are.
Visualize processes easily and intuitively
With a process-specific, ultra-intuitive UI and powerful process selection component, anyone can understand the ins and outs of any process. No data science degree required.
Uncover root causes of process deviations
AI-driven root-cause analysis automatically detects the process variants and their underlying causes.
Process Discovery Features & Capabilities
Discover what you’ve been missing: complete transparency into what’s working in your business processes and what could use work.
"Happy Path" Discovery
Start by seeing the most common path that cases take as they move through the process.
Variant Discovery
Visualize and explore every variant of your process — right down to the last deviation.
Process Compliance & Vulnerability Detection
Discover the variables that contribute to process deviation and affect speed, quality, cost, and compliance.
“When we started using Celonis, we were seeking to understand the health of our processes and gain insights around bottlenecks and opportunities with Order to Cash, Accounts Receivable and Accounts Payable processes. Rather than simple dashboards and metrics, Celonis provides visibility to the underlying drivers of those metrics, enabling insights to areas of friction.”