Core Solutions

Shared Services Transformation

Shared Services has never been more strategic and under more pressure to deliver. We help you drive your processes into becoming lean and mean.

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Nail cost reduction — and start driving innovation

The Covid-19 pandemic has proven processes can run just fine remotely. The remit of SSCs has grown — but so too have expectations, as parent orgs chase end-to-end process optimization and economies of scale.

Cost reduction is table stakes. Shared Services teams need to master more functions and prove broader value against an enterprise’s core business outcomes. Innovative competencies and quality are the order of the day, not just services and efficiencies.

It’s time for SSCs to mature into truly strategic partners for the business. The best are set to come of age.

Are you?

Explainer video How Shared Services Centers are Changing – Preview

Move up the maturity curve and transform with Celonis EMS

Elevate your partnership with the business

Take on increasingly strategic processes — from sales and marketing to supply chain — to provide optimal quality and centralization.

Pioneer new tech for the enterprise

Operate a center of excellence where the business comes to you for innovation.

This is how we help

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Reduce costs

Automatically detect and resolve errors and blocks for touchless and accurate processing.

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Improve service quality

Achieve your SLAs to the business — from your paid-on-time rate to your PR-PO cycle time to your DSO — through intelligent prioritization and automation.

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Drive compliance

Ensure your teams maintain compliance even as you scale with prebuilt process conformance checks that act as guardrails for your operations.

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Related Resources

shared services ebook

The Ultimate Guide to Shared Services Transformation

Transform your Shared Service Center from a cost center to an innovation center. Download our ultimate guide now.

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Process Mining in Global Business Services (GBS)

Learn from Everest Group how process mining has a crucial role in transforming Shared Service Centers and GBS to step forward and emerge as strategic enterprise-wide partners.


Celonis Value Calculator

Inefficiency doesn't have to be the cost of doing business. Quantify exactly how much money you are leaving on the table, and what you can do about it.

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SSON 2021 Market Report

SSON’s Process Excellence Market Report highlights what companies — and their shared services organizations — should prioritize in 2021.

Connect with a Celonis expert

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