American Banker gathered AI and industry experts from Accenture and Celonis to discuss the role of GenAI in banking.
AI has landed for the consumer. It’s no longer a topic for data scientists and IT alone. But what is Generative AI? Equally as mystifying is Process Intelligence - a complex subject, frequently hidden behind the process expert wisdom.
So, how can department and functional leaders, from risk to operations to IT, leverage AI and Process Intelligence to effectively improve and automate banking processes, but in a business language that everyone can clearly understand?
AI and industry experts from Celonis and Accenture discuss how Generative AI and Process Intelligence work together to: