Building a Resilient, Transformative Shared Service Organization with Process Mining
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Building a Resilient, Transformative Shared Service Organization with Process Mining
Jana Vondran, SVP Global Business Services, Ingram Micro and Dr. Lars Reinkemeyer, VP Customer Transformation, Celonis discuss the future of Process Mining in Shared Services and how Ingram Micro built a resilient, transformative Shared Services organization by leveraging data and insights uncovered by Process Mining.
About Jana:
Jana Vondran serves as senior vice president of Global Business Services for Ingram Micro Inc. and is responsible for leading and overseeing the company’s worldwide shared services organization, with its main operations in Manila, Philippines and Sofia, Bulgaria.
In this role, Jana is focused on developing and deploying digital strategies, industry-best- practices and innovation programs to drive optimization, harmonization and business value across Ingram Micro’s shared service operations. She works in close partnership with all lines of business, countries and group functions, with a focus on building on the company’s existing capabilities and streamlining the geographic and shared services commercial operations. Jana’s efforts are instrumental in ensuring process improvements align with the company’s overall strategic objectives, while also delivering a compelling value proposition both internally and for external partners.
Prior to joining Ingram Micro in November 2017, Jana worked at Siemens, where she oversaw Supply Chain Management and Business Shared Services for the Americas. Over the course of her 17 years tenure at Siemens, Jana worked both in Germany and the U.S., holding several senior leadership positions within Global Procurement Services and Supply Chain Management Consulting. About Lars:
As Vice President Customer Transformation at Celonis, Dr. Reinkemeyer is advising companies on their process transformation journey. He brings more than 20 years of industry experience, e.g. supporting Siemens’ Digital Transformation. Since 2008 he pursued Big-Data-Analytics to drive digital transformation and applied Process Mining since 2014.
In close collaboration with functional departments like procurement, sales, finance, logistics he leveraged Process Mining insights and built a user community in excess of 6.000 active users. In addition to IT, he commands international leadership experience in Strategy, Sales, Distribution, Compliance and is a regular speaker at international conferences and visiting